DescriptionESSENTIAL JOB FUNCTIONS:
- Maintain a welcoming and friendly attitude while contributing to a teamworkbased work environment.
- Learn the menu to explain offerings make recommendations and suggestively sell to our Guests.
- Provide each guest with a friendly welcome and memorable farewell to ensure a positive memorable visit and promote repeat visits.
- Suggestively sell and let guests know about current features and promotions.
- Ensure Guests order is accurately recorded in a timely manner.
- Deliver food to guests within and outside of your section.
- Check back with guests provide refills and prebus throughout the guest experience.
- Partner with other Team Members to ensure Guests all guests needs are met.
- Perform opening and closing duties as well as running side work.
- Ensure the highest quality preparation and presentation of food and beverage items are delivered to Guest.
- Responsible for attention and prompt response to the guests needs and requests throughout their entire visit.
- Present an accurate guest check accept payment and quickly complete the transaction.
- Answer the phone and assist with answering guests questions in a friendly courteous manner.
- Serve alcoholic beverages in accordance with the policy.
- Immediately notify management of incidents involving possible excessive alcohol consumption or an impaired condition.
- Process guest checks and payments in compliance with cash handling credit card and accounting policies and procedures
- Report all tips in compliance with company policy and IRS regulations.
- Consistent professional and positive attitude and actions when communicating with guests and team.
- Other duties as assigned.
EDUCATION and/or EXPERIENCE:
- High School Diploma or High School equivalency preferred
- Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
- Must be able to obtain a required NonGaming License.
PHYSICAL MENTAL AND ENVIRONMENTAL DEMANDS:
- Ability to stand for long periods of time.
- Repetitive lifting of up to 15 lbs.
- Frequent walking.
- Work area is subject to variable temperatures.
- May be subject to smoking environment and moderate noise.
I understand the Casino and its surrounding areas are under constant surveillance and that as an employee of Caesars Virginia I will be under that surveillance. I also acknowledge that I have had my photograph taken and understand it will be kept on file with Caesars Virginia Surveillance Department.