Surveillance Supervisor

Caesars Entertainment isBlazing the Trailfor our team members with an all new benefits program. Fulltime team members are able to choose from five different medical coverage levels. We also have an onsite clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans along with other voluntary benefits. All fulltime team members are able to take advantage of enrolling in this benefitsjackpotwith their new career at Caesars Entertainment.

Were investing in your future more than ever with enhanced tuition assistance and an allnew student loan debt repayment a new Caesars Team Member youll be eligible to begin reaping the rewards of many of these benefits in just 12 months with full access to all educational programs with just a year of continuous employment. Benefits include tuition assistance programs student loan repayment and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us.

Additional benefits include the option toenrollin 401k with a company match free parking and a wide variety of team member members are alsoable to enjoy free meals in our team member dining room while on shift. This includes sandwiches salads fresh fruit cereal and a wide variety of beverages.

ESSENTIAL JOB FUNCTIONS:

• Assists in hiring and training and responsible for motivating evaluating and supervising staff on assigned shift to ensure employees receive adequate guidance and resources to accomplish established objectives.
• Understands department objectives standards guidelines and budget to achieve effective supervision of department.
• Establishes and maintains training and development procedures to ensure superior customer service standards are achieved.
• Ensures that all company and departmental procedures are followed; assists various local state and federal authorities in various activities and investigations to ensure that procedures and laws are observed.
• Participates in any court actions relating to gaming violations in order to represent facts as obtained by department.
• Maintains daily log and reports to ensure that adequate and accurate information on surveillance activities are kept for future access.
• Maintains current information on cheats thieves vagrants etc. to ensure the protection of company assets patrons and employees; develops and maintains communications with law enforcement agencies and surveillance personnel of other casinos.
• Reports all observed violations of gaming regulations and procedures to appropriate authority in order to adhere to company reporting requirements and the Iowa Gaming and Racing Commission.
• Ensures that proper procedures for Games Slots Cashiers drops etc. are implemented and maintained.
• May conduct investigations as required.
• Maintains a high level of awareness as to criminal and civil law as it pertains to Harrahs.

ESSENTIAL JOB QUALIFICATIONS:

• This position may be called to work on the casino floor and may be subject to varying levels of noise smoke and crowds the severity of which depends on customer volume.
• Ability to communicate effectively with customers outside contacts and all levels of employees.
• Ability to look over players and observe cheating techniques.
• Ability to identify cheating techniques and operate computer and surveillance equipment.
• Ability to move effectively and efficiently around work area.
• Basic knowledge of Iowa civil and criminal laws and Iowa Racing and Gaming regulations.
• Basic knowledge of county and state ordinances.
• Knowledge and understanding of electronic video and alarm functions.
• Knowledge of Iowa laws pertaining to citizens powers of arrest procedures.
• Knowledge and understanding of games and statistical and daily games reports.
• Excellent verbal and written skills with the ability to read and write concise factual reports.