At Guild we believe talent is everywhere and that opportunity should be too. We continue to have our home and headquarters in Denver but we have embraced a distributed model of working to reach the best talent in the United States. While some roles may require proximity to our Denver office roles based outside of our Denver office can sit in any of the following 32 states: AZ CA CO CT FL GA ID IL IN KS MA MD ME MI MN MO NC NH NJ NV NY OH OK OR PA SC TN TX UT VA WA WI and Washington D.C. Please only apply if you are able to live and work fulltime in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.We typically keep job postings active for 35 weeks though this may vary depending on applicant volume and other factors.
If you are an Internal Candidate please apply via our Internal Job Board.
At Guild we uphold our Core Values in everything we do. Our team emphasizes our Core Values in the following ways:
- Nurture A Learners Mindset using a combination of feedback and reflection to gain productive insight into personal strengths and development areas
- Build Shared Success building partnerships and working collaboratively with others to meet shared objectives
- Be an Owner holding self and others accountable to meet commitments
- Create Belonging recognizing the value that different perspectives and cultures bring to our company
Guild is hiring a Senior Workplace Experience Associate. The Senior Workplace Experience Associate will support creating a positive productive and inclusive work environment by facilitating daytoday office operations and employee experience initiatives.
This role involves welcoming office guests managing highvolume frontoffice desk tasks and office resources coordinating events ensuring workplace safety and comfort and supporting employees to enhance their overall experience. The Senior Associate will collaborate with the Employee Experience team to implement programs and initiatives that foster a vibrant and engaging workplace culture. *This position is inoffice five days per week without the ability to work remotely.
Responsibilities
- Facilitate DaytoDay Office Operations: Manage office supplies facilities maintenance and general office organization and stocking to ensure a smooth and efficient work environment.
- Assist with Workplace Experience Initiatives: Contribute to the development and execution of employee experience programs that foster a positive and inclusive workplace culture.(e.g. Guild Community Groups and CoWorking)
- Own vendor management process for inoffice snacks and coffee employee swag and store and office maintenance.
- Support Workplace and fullcompany Events: Plan and support employee events teambuilding activities and workplace celebrations to enhance employee engagement and foster a positive work culture.
- Ensure Office Safety and Comfort: Monitor and maintain office safety protocols including badging and access cleanliness and comfort ensuring that the workplace is a safe and welcoming space for all employees. Liaise with building security and engineers as needed through Angus ticketing system.
- Manage Workplace Resources: Work closely in Workday Zendesk Envoy to manage office space seating charts meeting rooms and floor plans ensuring all resources are readily available and functional.
- Monitor Office Space Utilization and Gather Feedback: Track the use of office spaces and common areas helping to optimize space usage and ensuring the workplace is conducive to collaboration and productivity. Collect employee feedback on workplace conditions and experiences helping to identify areas for improvement and ensuring the workplace continues to meet their needs.
- Onsite Event Support: Assist with catering room setup and breakdown swag and partner with Executives Executive Assistants Chiefs of Staff IT Internal Comms etc to deliver smooth coordinated and wellexecuted events.
- Manage Workplace Communication Channels: Help communicate important workplace information and updates such as facility changes policy updates or upcoming events to employees.
- Assist with office buildout construction projects and office relocations as needed.
Additional information
- Organizational and communication (written and verbal) skills.
- Heavy administrative experience with excellent attention to detail.
- An enthusiastic cando spirit where you approach your work with curiosity resilience and a growth mindset in a fastpaced dynamic and often ambiguous work environment.
- As we navigate a postCOVID work flexibility it can make one day in the office slow and the next day a whirlwind of Guilders onsites and beyond. Being able to handle the mundane mixed with a hyperbusy schedule is key. Each type of day is important to running the Denver office with ease.
- A knack for detailoriented work in an everchanging and fastpaced environment.
- A background in customer service and being around people fills your cup.
- You enjoy data entry and administrative work and love crossing off your todo list.
- Flexibility its critical when serving changing needs and priorities across many teams!
- Selfstarter with demonstrated ability to thrive in fastpaced environments with minimal direction needed.
- Must be able to comfortably lift up to 15 lbs.
- Must be comfortable working onsite in our Denver office five days/week
We are committed to equal pay for equal work and believe in compensation transparency. All salary ranges are standardized nationwide and will not vary by region. This role offers a competitive total compensation package including a base salary of $62900 $83900 and stock options. Compensation offered will be based on a combination of factors such as experience competencies and internal equity.
At Guild we unlock the talent and economic potential of Americas workforce for employees and their companies. We partner with the nations largest employersincluding Walmart Chipotle Discover Hilton Macys Target and The Walt Disney Companyto create cultures of opportunity that help them attract and retain top talent while building the workforce of the future from within. By using our proprietary Career Opportunity Platform to develop education and learning programs that work in the realworld thousands of employees at those companies have gained the skills knowledge and guidance they need to build a brighter future for themselves and their familiesall without paying for tuition or career services on their own.
Guild is femalefounded and a certified B Corp. The company has been named to the TIME100 Most Influential Companies of 2022 list CNBC Disruptor50 list three years in a row Inc. Best Led Companies list Fast Co. World Changing Ideas list and the B Lab Best for the World list among many others.
Guild is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you have a disability or special need that requires accommodation please let your recruiter know. We currently offer the following benefits:
- Access to lowcost highquality health care options through Cigna and Kaiser (due to coverage limitations Kaiser is currently only available in CA & CO)
- Access to a 401k to help save for the future
- Open vacation policy for employees to rest and recharge
- 8 days of fullypaid sick leave to take the time to heal and or recover
- Familyfriendly benefits including 12 weeks of parental leave for nonbirthing parents and 1820 weeks for birthing parents; 4week rampup period for when employees return from a leave of 6 weeks or more; as well as employerpaid shortterm and longterm disability employersponsored life insurance fertility and caregiving benefits.
- Wellrounded wellness benefits including free and low cost mental health resources and financial wellbeing support services
- Education benefits and tuition assistance to help your future development and growth
PRIVACY NOTICE
I understand that I am applying for employment with Guild and am being asked to provide information in connection with my application. I further understand that Guild gathers this information through a thirdparty service provider and that Guild may use other service providers to assist in the application process. Guild may share my information with such thirdparty service providers in connection with my application and for the start of employment.
I understand and agree to Guilds use of my information in accordance with Guilds and for applicants that are residents of the State of California Guilds Applicant Privacy Notice and California Notice at Collection.
Required Experience:
Senior IC