Associate Director, International Student Recruitment - External RelationsGrade 9
Associate Director, International Student Recruitment - External RelationsGrade 9
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£ 57422 - 66537
1 Vacancy
Job Description
Position Details
External Relations
Location: University of Birmingham Edgbaston Birmingham UK
Full time starting salary is normally in the range 57422 to 66537 with potential progression once in post to 86760
Grade: 9
Full Time Permanent
Closing date: 29th May 2025
UK and International travel may be required for this role
Our offer to you
People are at the heart of what we are and do.
The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years andweare equally proud to be recognised as a leading global want to attract talented people from across the city and beyond support them to succeed and celebrate their success.
We are committed to helping the people who work here todevelopthrough our sectorleading Birmingham Professional programmewhichprovides allprofessionalservices staff with development opportunities and the encouragement to reach their full almost 5000professionalservices jobs in a widerange of functionsin Edgbaston andin our campus inDubai there are plenty of opportunities foryou to be able to develop yourcareer at the University.
We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas innovation and warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we areand how we work.
Supporting our people to achieve a healthy work/life balance is important both to our employees andtothe success of the University and depending on the role we offer avarietyof flexible working arrangements. We therefore welcome discussions on all forms of flexible addition you will receive a generous package of benefits including 40 dayspaid holidaya year one paid day a year for volunteering occupational sick pay and a pension scheme. We also have three high quality subsidised day nurseries.
The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus including main bus routes and a train station on campus we have a stateoftheart sports centre with pool shopsplaces to eat and drinkour own art gallery museum and botanical gardens.
Find out more about thebenefits of working for the Universityof Birmingham
Background
External Relations is the division responsible for delivering our University to the world and prides itself in seizing opportunities that will enhance the profile and reputation of the University. We engage with many different audiences to build purposeful relationships internally locally nationally and internationally. We enable those who wish to apply to study on our courses to make informed choices. We recognise that we are strongest when we work together and take pride in upholding our core values of being ambitious innovative open collaborative and responsible.
Role Summary
The Associate Director International Student Recruitment will be responsible for the development leadership and execution of the Universitys international student recruitment strategy. This senior position will lead an internationally located highperforming team and work collaboratively with senior leadership academic departments global partners and other key stakeholders to attract highquality students from around the world and ultimately meet our ambitious recruitment targets.
Main Duties
- Develop and implement a comprehensive international student recruitment strategy aligned with the Universitys global ambitions to meet the institutions international recruitment targets (covering all levels of study and recruitment to UK and Dubai campuses).
- Lead and manage the International Recruitment team setting performance targets providing professional development and fostering a culture of excellence.
- Play a key role in influencing the Universitys approach to international student recruitment. Use data and insight to influence new markets target setting and an optimum programme portfolio; work with other departments and key internal stakeholders to ensure a seamless applicant journey and a highquality experience for students joining the University.
- Oversee the planning and execution of international recruitment activities including fairs school visits virtual events open days and conversion events and campaigns identifying and prioritising key markets using datadriven insights.
- Ensure effective pipeline management maximising the use of CRM and other data platforms.
- Monitor and report on recruitment performance market trends and competitor activity to inform strategic decisions including effective allocation of scholarship spend across a diverse set of markets.
- Manage the international recruitment budget controlling cost of acquisition and ensuring return on investment across activities.
- Build and maintain strategic partnerships with agents sponsors international schools governments and other external stakeholders.
- Represent the University at highlevel international education events consortia and diplomatic forums.
- To work collaboratively across the External Relations Leadership Team to ensure that activities are coordinated and aligned.
- Develop and implements a culture (including policies and procedures) that promotes Equality and values diversity and inclusion.
- Support the Universitys sustainability agenda through resource efficient working.
- Any other duties commensurate with the grade.
Required Knowledge Skills Qualifications Experience
- Significant experience in international student recruitment within higher education.
- Proven track record of developing and delivering successful recruitment strategies across diverse international markets based on data and insight.
- Excellent leadership and people management skills with experience in leading highperforming teams.
- Strong commercial awareness and understanding of international market dynamics and student decisionmaking processes.
- Familiarity with CRM and student recruitment platforms (e.g. Microsoft Dynamics Salesforce).
- Exceptional interpersonal communication influencing and negotiation skills with an ability to build relationships across cultures and sectors.
- Proven experience of working across different international markets and demonstrating strong cultural awareness.
- Knowledge and experience of managing large and complex budgets.
- Strong planning and project management skills.
- Ability to travel internationally as required.
- Educated to Degree level (or equivalent level qualifications) or extensive experience of working in a complex organisation plus substantial relevant managerialexperience.
- Ability to exercise a substantial degree of independent professional responsibility and discretion.
- Ability to lead and manage diverse groups of staff through intermediate managers.
- Excellent literacy and numeracy with the ability to write for different audiences and for different purposes and to produce and analyse complex source material information and data.
- Actively promotes equality and diversity to internal and external stakeholders.
- Able to use data to identify equality and diversity issues.
- Experience of developing interventions to address equality and diversity issues
Core competencies/transferable skills
Working at this level you will be able to develop and successfully demonstrate the core competencies/transferable skills outlined in each of the areas shown will be expected to take ownership for getting things done including calling on others to join you in collaborative working groups as will need to be flexible in supporting your department and wider University.
Planning and organising
- lead and manage a functional area taking responsibility for staff and resources tackling planning and operations over the medium to long term;
- shape strategic direction for own area and make significant contributions to departmental strategic planning;
- set quality and professional standards for others;
- take accountability for the quality and delivery of a service or for the provision of expert professional advice;
- take the initiative and manage largescale changes;
- make decisions and judgements on conflicting data/information;
- as appropriate research and develop drafts of papers taking account of the final audience socialising ideas and seeking input and producing final drafts;
- leadand manage projects which are complex and significant in terms of time and financial resources.
Problem solving and decision making
- evaluate service provision and implement innovative solutions to improve quality efficiency and continuity;
- ensure effective resolution of all issues in own area often requiring complex problem solving through others;
- identify trends which could have an impact on the area and identify and implement approaches to these trends;
- deal effectively and sensitively with significant and substantial people management issues such as major change programmes and lead staff through change whilst maintaining motivation.
Organisational understanding
- quickly develop an indepth understanding of their own area and an excellent understanding of the contribution other areas make to success of the University;
- quickly develop an excellent understanding of how the University and academia operate in the UK (and beyond as appropriate);
- demonstrate empathy with the academic endeavour and encourages others to do so.
Relationships and communication
- interact effectively at senior levels within the University;
- network with fellow professionals in the wider community to stay up to date;
- promote own/departments work at internal and external opportunities;
- inspire and motivate others (often large teams) through multiple intermediary managers;
- provide expert input for internal/external meetings influencing and facilitating different opinions to reach consensus;
- consult with service users/others to establish service requirements standards and priorities for change.
Informal enquiries to Carla Amos email:
View our staff values and behaviourshere
We believe there is no such thing as a typical member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability which is a key part of our strategy. You can find out more about our work to create a fairer university for everyoneon our website.
Required Experience:
Director
Employment Type
Full-Time
