Senior Account Manager, Portfolio Management, Commercial Finance Group (CFG)
Senior Account Manager, Portfolio Management, Commercial Finance Group (CFG)
Posted on :
16-05-2025
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1 Vacancy
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Job Description
Join a Challenger
Being a traditional bank just isnt our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options and we challenge ourselves and our teams to creatively transform whats possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If youre not afraid of taking on big challenges and redefining the future you belong with us. Youll get to work with people who will encourage you to reach new heights. We like to keep things fun ask questions and learn together.
We are a big (and growing!) family. Overall we serve more than 670000 people acrossCanadathrough Equitable BankCanadasChallenger Bank and have been around for more than 50 years. Equitable Banks whollyowned subsidiary Concentra Bank supports credit unions acrossCanadathat serve more than six million members. Together we have over$125 billionin combined assets under management and administration with a clear mandate to drive change in Canadian banking to enrich peoples lives. Our customers have named our EQ Bank digital platform () one of the top banks in Canada on the Forbes Worlds Best Banks list since 2021.
The Work
As part of a growing and dynamic Commercial Portfolio Management team the Senior Commercial Account Manager is responsible for the daytoday management of an assigned group of lending partners and associated portfolio of mortgages from funding through maturity. The Senior Account Managers portfolio will be comprised of complex construction renovation and portfolio mortgages secured by all asset classes and ranging in size from $5.0 million to $50.0 million. Participation in syndicated transactions of $150.0 million or more can also be expected. The Senior Account Manager will deliver superior customer service by understanding and responding to the needs of the client by way of underwriting renewals assumptions refinances loan modifications etc. in an effort to meet annual retention targets. Work product must adhere to established policies and underwriting standards and meet compliance and control requirements.
The Senior Account Manager must ensure that risk associated with their portfolio is comprehensively controlled and within the Banks risk appetite and that loans remain in compliance with lending parameters by way of completion of annual reviews. Additional creditrelated and administrative duties are also required such as subsequent advances reporting and pipeline management as well as networking with external business partners along with various staff within the Commercial department & other internal departments.
The Senior Account Manager will be viewed as a subject matter expert and will be looked upon to provide training and mentorship to junior members of the team especially as it relates to the nuances associated with construction lending. The Senior Account Manager will also be expected to play an important role in the advancement of high priority projects within the department and organization.
The core parts of your role would be to:
- On a daily basis the incumbent will strive to provide superior customer service by way of managing complex commercial mortgage facilities. Critical success factors include completion of renewals refinances assumptions annual reviews and adhoc requests quickly efficiently and accurately often with limited and/or incomplete information. The incumbent must be able to manage multiple competing priorities in order to achieve aggressive timelines (30%)
- On a daily basis the incumbent is responsible for ensuring that credit risk associated with their portfolio of mortgages is controlled and within approved guidelines. Credit documentation shall be thoroughly assessed in accordance with established policies and underwriting procedures with recommendations submitted in compliance with the Banks delegated authority limits (30%)
- On a daily basis the incumbent will leverage extensive industry knowledge and expertise in order to provide significant levels of support and guidance to junior members of the team. (20%)
- On a daily basis the incumbent will communicate with internal contacts (management originations funders coordinators etc.) to ensure all transactions and adhoc requests are meeting prescribed deadlines in a timely and efficient manner (10%).
- On a weekly monthly and/or quarterly basis the incumbent will be responsible for the preparation of specific reports on assigned categories required for the department/Company which will be relied upon by Senior Management (10%).
- On a daily basis the incumbent will be responsible for contributing to special projects as assigned from time to time (10%).
Lets Talk About You!
- Postsecondary education (diploma/degree) preferably in business or finance
- Bilingualism (French/English) is considered an asset
- Proficient underwriting skills with a minimum 710 years commercial mortgage experience
- Sound technical knowledge of commercial real estate underwriting financial statement analysis and factors affecting the commercial mortgage market
- Significant exposure to/experience with construction and syndicated lending across all asset types
- Working knowledge of AML/ATF regulations and Corporate/Legal documentation for commercial real estate in multiple jurisdictions across Canada
- Good working knowledge of MS Office (primarily Word and Excel)
- Effective analytical and problem solving skills
- Strong organizational and time management skills
- Ability to handle multiple competing priorities
- Strong negotiation skills
- Demonstrated ability to work independently to achieve goals
- Proven track record of mentorship/employee development
- Highly developed verbal and written communication skills with the ability to communicate to Senior Management and Partners in a clear concise and professional manner
Job Complexities / Thinking Challenges
- The position requires an individual to manage complex construction renovation and portfolio loans. The individual should be clientfocused a selfstarter with the ability to make sound underwriting decisions as efficiently as possible. The incumbent shall possess strong cognitive skills and professional judgement upon which they can rely in the ongoing management of their files. The incumbent must also have the ability to work independently with minimal supervision to properly identify and mitigate risks associated with individual transactions while balancing the needs of the client. The incumbent is required to follow corporate policies procedures and regulatory requirements in order to work through files and rationalize the recommendations or decisions made. Existing accounts are unique in nature and fulsome information is not always available. As such the incumbent must be comfortable making recommendations based on incomplete information. The incumbent must also be willing and able to invest time in mentoring junior employees providing advice and knowledge when needed.
What we offer For fulltime permanent roles
Competitive discretionary bonus
Market leading RRSP match program
Medical dental vision life and disability benefits
Employee Share Purchase Plan
Maternity/Parental topup while you care for your little one
Generous vacation policy and personal days
Virtual events to connect with your fellow colleagues
Annual professional development allowance and a comprehensive Career Development program
A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
The incumbent will be working hybrid and in office time will be spent working from Equitable Banks additional office space located at 220025 Ontario Street Toronto ON.
Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyones diverse experiences and perspectives. In tandem with that commitment we support and encourage our staff to grow not just in their career path but personally as well.
We commit to providing a barrierfree recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.
We cant wait to get to know you!
Required Experience:
Manager
Employment Type
Full-Time
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