Wireless RF Technician II - (Juneau, AK)

Description
Technician roles (except trainee roles) are eligible for a $2500 Hiring Bonus for new hires! GCIs Wireless RF Technician II is responsible for performing advanced troubleshooting optimization upgrades commissioning maintenance and repair of Wireless RF transmission lines antennas and cell site or transport related equipment for the Wireless GSM/CDMA/UMTS/LTE Radio Access Network (RAN) and Microwave network with oversight by more senior level technicians. The Wireless RF Technician is expected to perform duties with moderate supervision while contributing to all aspects of delivering quality service to the companys customers and supports other departments efforts to improve customer experience.ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:

• Perform installation adjustment advanced troubleshooting and repair of wireless RF transmission lines antennas and other cell sites or transport related equipment throughout Urban and Rural wireless markets.
• Operate test equipment to perform corrective tasks related to the transmission tower antennas coaxial cabling grounding and other systems as required.
• Provide support to Engineers in field related aspects for network optimization projects.
• Maintain compliance regarding documentation company safety and regulatory policies.
• Perform site audits for cells sites to ensure existing and new installs are within specifications and that preventive maintenance is in accordance with GCIs wireless preventive maintenance procedures.

COMPETENCIES:

• Demonstrated commitment to GCIs Basic Principles Mission Statement Declaration of Principles and diversity equity and inclusion (DEI) by promoting and maintaining an inclusive and equitable work environment for all employees and contractors and in interactions with customers vendors and the public.
• ACCOUNTABILITY Takes ownership for actions decisions and results; openly accepts feedback and demonstrates a willingness to improve.
• BASIC PRINCIPLES Interacts with people in a way that builds mutual trust confidence and respect; adheres to GCIs Code of Conduct for Employees the Basic Principles.
• COLLABORATION Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
• COMMUNICATION Conveys thoughts and expresses ideas appropriately and professionally.
  • Organizational skills and ability to communicate/interact with customers subcontractors vendors technicians and other team personnel.
• COMPLIANCE Follows internal controls; protects confidential information; abides by GCIs Code of Business Conduct & Ethics.
• CUSTOMER FOCUS Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
• RELIABILITY Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings training and other work obligations.
• RESULTS Uses a combination of job knowledge initiative sound decision making innovation adaptability and problem solving.
• SAFETY & SECURITY Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
• Proficient computer skills and MS Office knowledge (e.g. Outlook Teams Word Excel) to complete job duties effectively such as using the company intranet and to accurately retrieve and input information into database or equivalent.
• Ability to work in stressful situations and maintain focus on proper troubleshooting and maintenance procedures in a time sensitive manner.
• Knowledge of RF safety regulations and requirements for working in and around RF hazardous areas.
• Required to follow company and OSHA guidelines for safe work practices.
• Thorough understanding of safe work practices when working at heights and fall protection requirements.

Grade: T06

Additional Job Requirements:

This is a midlevel position within the wireless Network Operations group as a Wireless RF Technician. Must have a comprehensive understanding of cell site installation modifications repairs and test procedures. Ability to support senior technicians execute equipment installation/replacement test and turn up working under moderate supervision with some latitude for independent judgement. The position will be responsible for performing complex troubleshooting optimization upgrades and maintenance and repair of wireless RF transmission lines antennas and other cell site or transport related equipment for the Wireless GSM/CDMA/UMTS/LTE Radio Access Network (RAN) and Microwave network with support by more senior level technicians.

Essential Duties:

Under moderate guidance of senior level technicians perform installation adjustment advanced troubleshooting repair and maintenance of wireless RF transmission lines antennas and other cell site or transport related equipment throughout Urban and Rural Wireless markets including but not limited to microwave tower mounted radios cellular antennas TMAs fiber cabling DC power FAA warning beacons and tower lighting systems. Provide technical support for technicians in remote locations to include phone command line interface Cherwell ticket maintenance and workflow.Operate test equipment to perform corrective tasks related to the transmission tower antennas coaxial cabling grounding and other systems as required.Provide support to Engineers in field related aspects for network optimization projects by working and interacting with RF Engineering and optimization support team for pre and post optimization adjustments and statistical analysis.Maintain compliance of documentation company safety and regulatory policiesPerform site audits of Cell Sites and towers within the companys network to ensure existing and new installations are within and maintain daily work & safety logs. Assist with updating and maintaining cell site and tower information including but not limited to inspections FAA/FCC documentation lighting systems access and risk assessment information database. Coordinate with Management and Regulatory parties to ensure the companys Tower network is meeting all federal FAA and FCC guidelines and requirements.

Perform daily operational checks on all cell site RF and associated equipment. Perform progression training comprised of written face to face vendor and on the job training.

Additional Competencies:

• Knowledge of RF safety regulations and requirements for working in and around RF hazardous areas.
• Basic electrical theory
• Basic RF theory
• Basic theory of T1 IP Fiber and Microwave and related test equipment
• Basic Antenna line sweep and PIM theory and related test equipment
• Basic interpretation of Telcordia standards

Minimum Qualifications:

Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a yearforyear basis

• High School diploma or equivalent.
• Associates Degree in electronics telecommunications trade school or equivalent training. *
• Minimum six (6) years experience in a field operations telecommunications industry. *
• Including three (3) years inwireless telecommunications wireless site construction or related field.

Preferred:

• Demonstrated computer skills with Linux Unix Cisco IOS command line interface Secure Shell and File Transfer Protocol.
• Prior certification as a tower climber.
• Other telecom industry or job specific certifications.

DRIVING REQUIREMENTS:

• This position may require access to reliable transportation for occasional travel between retail store locations offices worksites or other locations as needed.

PHYSICAL REQUIREMENTS and WORKING CONDITIONS:

• High degree of balance coordination and strength needed to ascend descend and work atop poles towers ladders and buckets with tools and equipment at heightsoccasionally up to500 feet safely and routinely.A typical work environment is below 200 feet. Must complete and remain a certified tower climber in this role.
• Daily moving traversing and positioning self on varied uneven or unstable surfaces such as roofs and in trenches often hampered by weather elements.
• Safely move transport position install remove and maneuver equipment and supplies of up to 70pound loads occasionally up to 50pounds more regularly up to 20 pounds frequently.
• High degree of dexterity and coordination to operate hand tools and to connect separate and twist multiple smaller items daily.
• Visual acuity is necessary to identify inspect observe and assess details at near mid and far ranges.
• Ability to clearly distinguish colors for driving identifying cables or other electrical components and safety signage.
• Auditory acuity necessary to operate equipment;capable of distinguishing between equipment signals and the human voice often amidst background noises such as wind rain and traffic.
• Subject to adverse weather and driving conditions.
• Ability to tolerate temperature and weather extremes found in the Alaskan arctic environment (fumes and odors dust low light conditions rain sleet snow hail wind temperature extremes).
• Work performed below overhead construction and in trenches to 10 feet in depth.
• Tasks performed around highpower electrical conductors and gas lines.
• Work areas can be cramped dark dusty damp wet stuffy sticky smelly hot and/or cold.
• May encounter unrestrained animals/pets.
• Must be able and willing to work flexible hours including but not limited to overtime shift work oncall and/or additional time on weekends holidays evenings before or after normal shift hours. Travel may be required to assist other systems personnel.
• Drug Testing: Participation in a DOT or nonDOT drug and alcohol testing program may be required to satisfy conditions of a contract or proposed contract with a business partner or client. This includes preemployment random reasonable suspicion postaccident return to duty and followup testing.
• Fitness For: Duty: Ability to pass a preemployment or return to work physical and fitness for duty examination may be required to satisfy conditions of a contract or proposed contract with a business partner or client.

The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency. As such you will be requested to provide emergency after hours contact numbers to include your home and cell phone numbers if you have those services.Culture Engagement and Connection:At GCI we foster an environment where the unique perspectives of our employees customers and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce ensuring equal opportunities for every Trailblazer.EEO:GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race color religion national origin age sex sexual orientation gender identity marital status mental or physical disability veteran status or any other status or classification protected under applicable state or federal law.DISCLAIMER:The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.