Donor Engagement Manager (or possible Job Share)
Donor Engagement Manager (or possible Job Share)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Donor Engagement Manager
Mitcham Melbourne VIC
FullTime position (flexibility to be structured as two parttime job share roles: OffAir Campaign manager (0.60.8 FTE) and Donor Journey Manager (0.4 FTE)
Hybrid work environment
About Us
Here at PositiveMedia home of 89.9 TheLight our Vision is to see Every life alight with the love of Jesus. We are a trusted media organisation with a mission to positively impact our community 24/7.
We are a missional workplace but not a church
We hold fast to Christian beliefs to guide our work decisions and relationships
We are a community of Gods people and we define ourselves and organise our work around our purpose
We exist not for ourselves but for the sake of our mission
Find out more about us through this short video.
What we offer
We are a fun & energetic organisation where our shared values & passion for our vision govern what we do and how we do it. We offer flexible working arrangements and the opportunity to make a difference in our community.
Our Values
We are Magnetic we strive to be welcoming passionate and inspiring
We are Optimistic we are positive and strive to be inspirational. We choose hope and smile at the future
We are Constructive we have a growth mindset and a learning culture where it is safe to fail
We are Community we are a diverse trustworthy fun and connected team who collaborate together and align on purpose
About this Role
The Donor Engagement Manager is responsible for developing and delivering engagement programs and fundraising campaigns that maximise the value PositiveMedia provides for donors spiritually personally and communally while increasing PositiveMedias donor income.
This is a fulltime position with the flexibility to be structured as two parttime job share roles: OffAir Campaign Manager (0.8 FTE) and Donor Journey Manager (0.4 FTE).
The Donor Engagement Manager role has two key areas of focus as set out below. If the role is set up as a job share arrangement the OffAir Campaign Manager will be responsible for the first point below with the Donor Journey Manager being responsible for the second:
offair fundraising campaigns: Ensuring high quality timely and effective delivery of campaigns outside of onair activities to maximise engagement and donor income.
donor engagement journeys: Design and deliver donor engagement programs to deepen donor relationships build loyalty and increase giving outside of live fundraising periods
Key Responsibilities Include:
Plan coordinate and implement highquality offair fundraising campaigns (e.g. email direct mail digital marketing events etc.) to achieve donor engagement and income targets.
Provide excellent project management to ensure campaigns are delivered on time within budget and with strong outcomes.
Collaborate with internal teams and external partners to execute creative messaging and distribution elements.
Analyse campaign results report on key performance indicators and recommend improvements for future campaigns.
Design and implement donor journeys that reflect different stages of the supporter lifecycle: Acquisition retention upgrade and reactivation.
Create personalised timely and meaningful communications to enhance the donor experience and drive loyalty and giving.
Partner with the data and engagement teams to effectively segment audiences and tailor donor engagement activities.
Monitor engagement metrics and donor feedback to continuously refine and improve supporter journeys.
Lead projects independently and collaboratively ensuring crossfunctional alignment across fundraising and engagement efforts.
Build strong working relationships with key internal and external stakeholders.
About You
We are seeking an exceptional marketing manager who can do all of the above and more. To thrive in this role you will have:
Alignment with PositiveMedias Mission and Vision to see every life alight with the love of Jesus.
Meticulous organisational skills and be highly detail oriented.
Excellent verbal and written communication skills.
Collaborative empathetic and team oriented.
Adaptability and be able to perform under pressure.
Strong decisionmaking and prioritisation skills.
This is a unique opportunity to work within a highly motivated passionate and innovative workplace. If this sounds like a great fit for you and you get who we are and what we do we would love to hear from you.
Click to apply now! Please submit a resume and cover letter. Applications without a cover letter will not be considered. Applicants must have full working rights in Australia and be able to provide evidence of eligibility to work.
To view the full position description visit our website
If you have any questions about this job feel free to contact Jacquie Scott Head of Donor Engagement ( /).
Required Experience:
IC
Employment Type
Full-Time
