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What we offer
Job Summary
The Senior Systems Administrator is responsible for providing daily technical support enhancements and stable operation to SERVPROS LAN/WAN infrastructure environment. Responsibilities encompass support for a LAN/WAN Infrastructure of Corporate users and daily access and usage to corporate systems for 2000 franchises nationwide. The Senior Systems Administrator role also includes planning developing installing configuring maintaining supporting and optimizing all network hardware software cloudbased infrastructure (AWS/Azure) software as a service platform and communication links.
You will
Provide maintenance enhancements and implementation for LAN/WAN hardware resources including but not limited to network switches storage systems load balancers blade server infrastructure and backup systems onpremises and on cloud infrastructure (AWS).
Administer all equipment hardware and software upgrades for the LAN environment.
Monitor and test network performance and provide network performance statistics and reports.
Administer and maintain end user accounts permissions and access rights.
Provide daily technical Production support for SERVPROS LAN/WAN physical and cloudbased infrastructure environment.
Provide maintenance enhancements and implementation for Single Signon infrastructure including Active Directory Services third party GUI and thirdparty middle tier integration.
Maintain and support off the shelf applications as requested.
Manage and maintain security solutions including firewall antivirus and intrusion detection systems.
Manage and maintain data backup processes and resources.
Perform network design and capacity planning.
Develop implement and maintain disaster recovery infrastructure and processes.
Conduct research on network products services protocols and standards in support of network procurement and development efforts.
Maintain network component inventory documentation and technical specifications information.
Provide necessary support for cloudbased platforms including but not limited to Amazon AWS Microsoft Azure and Office 365.
Perform server and security audits.
You have
Ability to read write and communicate with employees customers suppliers in person on the phone and by written communications in a clear straightforward and professional manner.
Five plus years in Technical Production Environment providing LAN/WAN support.
Five plus years handson experience with Microsoft Server operating systems and operations.
Three plus years of experience managing and supporting cloudbased infrastructure and services.
Education
Bachelors degree in Information Technology Business or equivalent experience in a related field.
About SERVPRO
For more than 50 years SERVPRO has been a trusted leader in fire and water cleanup and restoration services mold mitigation construction biohazard and pathogen remediation throughout the United States and Canada. Our 2200 individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique the things we share and the collaborative spirit we bring to the work we pursue together.
SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age race color religion gender sexual orientation national origin veteran or disability status.
Required Experience:
Senior IC
Full Time