Automotive - Service Advisor
Automotive - Service Advisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
AUTOMOTIVE SERVICE ADVISOR
We are looking for a dedicated service professional to build our service operations and provide our customers with exceptional experiences. The ideal candidate will flourish in a fastpaced and professional workplace.
What We Offer
- Medical dental and vision
- 401K
- Paid time off
- Friendly work environment
- High income potential
Responsibilities
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms to technician as described by the customer
- Determine and recommend needed maintenance based on age mileage and vehicle history
- Prepare complete and accurate estimate for cost of Parts & Labor
- Establish followup time
- Monitor the progress of each vehicle throughout the day updating customers frequently
- Verify final invoice reconciles with work performed on the repair order
- Explain all completed work and charges to customers
- Perform active delivery with customer
- Next day followup with customer
Qualifications
- Minimum 1year experience in a service advisory role
- Exceptional customer service & communication skills
- Positive attitude and Excellent attendance
- High volume mentality
- CSI focused
Required Experience:
Unclear Seniority
Employment Type
Full-Time
