General Manager, Social Services Division
General Manager, Social Services Division
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Job Description
Division: Social Services
Job Status: FullTime
Number of Positions: 1
Hours of Work: 35 hours per week Monday to Friday
Wage Rate: $100.55 $117.28 per hour
Posting Date: Tuesday May 13 2025
Closing Date: Sunday June 8 2025
Company Biography
The County of Lambton is an urbanrural area in southwestern Ontario that is home to over 126000 residents. The Corporations seven divisions operate programs and services for the residents of Lambton County such as land ambulance provincial offences court three LongTerm Care Homes 25 library branches two museums an art gallery archives local roadways public health services housing services social services building services and planning and development services. Lambton County is a community dedicated to economic growth environmental stewardship and an enhanced quality of life through the provision of responsive and efficient services and collaborative efforts with its municipal and community partners.
Position Summary
The General Manager is the senior management position within the Social Services Division. The GM acts as a community leader for mandated activities and services within the scope of the Divisions portfolio. The position provides corporate leadership to the entire County through strategic planning project initiatives budgeting and overall service delivery planning and evaluation. The incumbent builds external networks alliances and partnerships to create vision and influence results that enhance the quality of life for citizens communities and stakeholders in Lambton ensuring compliance with relevant County of Lambton policy and procedures legislation and provincial directives. The position is responsible for overall management of program development service delivery planning and direction of the Ontario Works (income and employment supports) Housing Services and Social Planning and Childrens Services departments.
Job Duties and Responsibilities
Budget/Finance:
Provide input and finalize draft budget for the entire corporation and make recommendations prior to release to County Council
Prepare divisional budget with input and assistance from departmental managers
Present divisional budget for review and consideration to the GM team
Present and defend divisional budget to County Council
Monitor divisional budget on monthly basis and address any issues with departmental managers
Planning/Evaluation:
Review overall program/service levels to evaluate effectiveness and efficiency of current levels of service within the Division specifically and the entire corporation generally
Make recommendations to Council on the level/type of services based on strategic corporate priorities emerging trends provincial mandates local needs statutory requirements etc.
Human Resources Management:
Has ultimate authority for all employees within the Division
GMs approve all new employee related County policies and procedures
Ensure HR policies and collective agreements are consistently applied across the Division
Coordinate and integrate Social Services Division with other County Divisions
Ensure departmental activities and direction are in accordance with County policies and strategic direction
Develop and review job descriptions for new positions and participate in all interviews for positions as required by the two up rule
Approve all job postings within the Division to ensure the decision to replace staff has been reviewed by the manager and the opportunity to review and/or revise the departments organizational structure has been considered
Act as a managerial review in the grievance procedure and as a member of the Labour Management team when required
Communication:
Ensure timely communication with members of the Social Services Division and with all other division GMs regarding countywide service delivery or initiatives
Prepare monthly Committee and Council reports with input of department managers
Attend monthly Committee and County Council meetings as a resource to provide information related to the Divisions activities
Speak/meet with the media residents special interest groups Ministry representatives local municipal representatives and members of the public to address specific concerns respond to questions and to provide information regarding County services
Policy/Procedure:
GMs approve all Countywide policies/procedures
Ensure the integration of initiatives with those of other County Divisions/departments
Review and approve policies and procedures as they relate to the scope of the services delivered by the Division
Community Leadership:
Engagement of community stakeholders as they may relate to delivery of services and programmes offered by the Division and the County of Lambton as a whole i.e. Ministry government officials taxpayers local government authorities other groups and organizations with a broad county mandate
General:
Incumbents must keep uptodate on all relevant legislation collective bargaining agreements County Policies and Procedures etc. ensuring that these are implemented as prescribed
Incumbents must possess the physical ability to meet the duties and responsibilities of the job description and/or the requirements identified within the positions Physical Demands Analysis
These describe the general nature and level of work being performed by incumbents in this classification. They are not an exhaustive list of all job duties in the classification. Other duties may be assigned.
Supervision Requirements
Direct Supervision: Manager Housing Services Manager Homelessness Prevention and Social Planning Manager Childrens Services Manager Ontario Works Human Services Integration Coordinator and Executive Assistant
Indirect Supervision: All other staff in the Division
Functional Authority: Provides direction consultative services and advice on employee/technical issues and services to the corporation
Credentials Required
Minimum Formal Education
A University degree from an accredited post secondary school institution or a combination of education and experience in a relevant discipline related to areas of service provision
Experience
Related experience should be at the senior management level (3 years) in the municipal sector (10 years)
Comprehensive understanding of local government operations financing municipal legislation and regulations relative to County Councils mandate
Excellent strategic planning analytical problem solving investigative and report writing
Strong conceptual abilities as well as technical and interpersonal skills
Demonstrated experience in the administration of Social Services and related programs
Strong knowledge of Ontario Works Act and Regulations Ontario Disability Support Program Social Housing and related programs community agencies provincial and federal labour statutes Demonstrated experience in managing the delivery & funding of Childrens Services mandated under the Health Protection and Promotion Act and The Child Care and Early Years Act
A valid Ontario drivers license and use of a vehicle.
Required Experience:
Director
Employment Type
Full-Time
