Restaurant Supervisor - Macau Kitchen
Restaurant Supervisor - Macau Kitchen
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Job Description
Why Ballys
Ballys Corporation (NYSE: BALY) is a global casinoentertainment company with a growing omnichannel presence. Ballys owns and operates 19 casinos across 11 states along with a golf course in New York and a horse racetrack in Colorado and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle UK expands its international reach. It also owns Bally Bet a firstinclass sports betting platform Bally Casino a growing iCasino platform Ballys Interactive International division (formerly Gamesys Group) a leading global interactive gaming operator and a significant economic stake in Intralot S.A. (ATSE: INLOT) a global lottery management and services business.
With 11500 employees its casino operations include approximately 17700 slot machines 630 table games and 3950 hotel rooms. Ballys also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.
The Role:
Responsible for managing the activities and functions of the restaurant during assigned shift.
Responsibilities:
- Responsible for monitoring of the budget staff supervision scheduling guest relations restaurant cleanliness and opening & closing procedures.
- Opens and closes shift in accordance with proper procedures.
- Initiates aggressive guest interaction through seeking and soliciting feedback from guests.
- Properly executes revenue and check control procedures on shift.
- Handles daily employee relations (e.g. scheduling time adjustments).
- Maintains a safe and sanitary work environment for all associates and guests.
- Gathers and implements all proper tools for running shift (e.g. schedules floor plans reservations checks).
- Finds solutions for problems such as call outs last minute bookings or any other daily problems that may arise.
- During shift ensures that guests are satisfied by assisting with serving seating and communication with kitchen and by striving to speak to all guests.
- Maintains presence on the floor during entire meal periods and ensures adequate coverage.
- Interviews selects hire and retain superior employees.
- Completes and issues timely evaluations for subordinates.
- Conducts formal and informal training for subordinates.
- Conducts formal and informal coaching and counseling with subordinates.
- Rewards and recognizes superior performers.
- Ensures that employees work safely and follow all safety rules.
- Ensures compliance with relevant laws and regulations as well as company policies and procedures.
- Maintains uptodate knowledge of industry and competition.
- Ensures effective communication within the department and company.
- Holds subordinates accountable for established performance expectations.
- Motivates and develops staff; provides advice and guidance as appropriate.
- Must comply with and enforce compliance with the companys recycling program standards.
Additional Functions:
- Performs other duties as assigned.
Qualifications:
- High school diploma or GED or equivalent work experience required.
- Two years of supervisory experience in large highvolume restaurant preferred.
- Must possess good math skills.
- Must possess computer proficiency with Microsoft Word.
- Must possess good oral and written communication skills.
- Must possess good customer service and leadership skills.
- Must be able to solve problems and deal with a variety of situations.
- Must present an overall professional appearance.
- Must be able to work weekends holidays and nights as scheduled.
- Must be able to successfully pass a background check.
- Must be ABC certified before starting work
- Must be able to speak read and write English
Whats in it for you:
- Competitive Salary with annual performance reviews
- Comprehensive health coverage plan that includes medical dental and vision
- 401(K)/ Company Match
- Access Perks and Childcare discounts
Starting Hourly Rate: $17.50/hour
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
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Required Experience:
Manager
Employment Type
Full-Time
