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You will be updated with latest job alerts via emailWho We Are
From our beginnings as a Portland neighborhood ice cream cart to becoming a beloved spot in every community were in the Salt & Straw story is one of innovation connection and the pursuit of the perfect scoop. Each flavor tells a story and every cone holds more than just ice creamit holds memories smiles and moments of pure joy. Our mission is to reinvent the ice cream experience with unexpected discovery and moments of fullface attention. We pride ourselves on our everevolving menu offering Classic favorites and introducing new exciting flavors to surprise and delight our guests.
Position Summary/Objective of job:
Based in our Portland Support Center the Help Desk Technician I is a key member of our Technology support team providing handson and remote assistance to users across the organization. As the first point of contact for technical support youll troubleshoot and resolve issues configure and maintain hardware and software and ensure a seamless technology experience for all userswhether onsite or remote. The ideal candidate brings strong technical aptitude excellent communication skills and a passion for delivering exceptional service. In this role youll help build community across our offices Central Kitchen and shops while playing a critical part in implementing current and future technology programs at Salt & Straw.
Joining Our Team
Essential Functions:
Qualifications:
Knowledge Skills Abilities:
Benefits & Perks:
Equal Employment Opportunity (EEO) Statement
Salt & Straw fosters an inclusive workplace where all team members and applicants are treated fairly regardless of race color religion sex sexual orientation gender identity national origin disability veteran status age or any other protected status. We are committed to providing equal employment opportunities for all. If you are a U.S. applicant with a disability and need assistance or a reasonable accommodation to apply please contact our Talent team at .
Work Authorization and EVerify
We participate in EVerify to confirm work authorization but do not use this process to prescreen applicants. Qualified candidates with criminal histories are also considered in accordance with applicable laws.
Our Values
Create the Unbelievable
Show Up Generously
Act with Thoughtful Curiosity
Share Human Kindness
Make It Count
These values are the sprinkles on top guiding us to create happiness through moments of wonder in every scoop smile and shared moment. They form the foundation of our brand and shape the culture of our workplace.
Join us as we reimagine the ice cream experience crafting joy and wonder one scoop at a time.
Required Experience:
IC
Unclear