Service Advisor
Service Advisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
As a Service Advisor you will own our customers experience in the service lane. You are the first point of contact with our customers and will be wellversed in product offerings inventory needs technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service retail sales restaurant industry or hospitality.
At Gerry Lane Enterprises we strive to make every customer a customer for life. Our Louisiana dealerships have been proudly serving the Baton Rouge areas for many years. Our promise is to keep delivering the same topnotch service and value that our community has come to expect from all of our dealerships through the years.
Are you looking for a job that combines competitive pay with good culture Have you been considering the automotive industry but dont know how to break in Are you passionate about delivering a unique customer experience that creates a memorable and outstanding impression If you answered yes to any of these questions we want to talk to you.
What We Offer:
- Competitive Compensation
- 401KWith Company Match
- Vision / Dental / Health Insurance
- Bonus Incentives
- Paid Training
- Great Culture
- Promote From Within!
Responsibilities
- Oversee flow of Service Lane. Ensure that customers receive prompt courteous and effective service.
- Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled
- Ensures that the daily inventory of technicians time is consistently sold to service customers.
- Distribute work between technicians efficiently
Qualifications
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional wellgroomed personal appearance.
- Clean driving record
- Willing to submit to a preemployment background check & drug screen
Required Experience:
Unclear Seniority
Employment Type
Full-Time
