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1 Vacancy
ESSENTIAL FUNCTIONS:
Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an
upbeat and positive attitude creates positive energy with gestures and sustains enthusiasm from one interaction to the
next. Creates an atmosphere of luck and celebrates guests wins. Is ready to serve and is informed of daily information;
builds relationships by greeting guests with a warm friendly verbal greeting. Anticipates needs and provides fast
flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total
Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting.
Responsible for taking all food orders and providing service to all guests in assigned restaurant. Sets tables in assigned
station and ensures all glassware flatware and china are clean polished and placed in proper positions. Greets guests
after seating and takes all orders for food and beverages. Enters data into computerized ordering system. Serves food
and beverage to guests and assures quality service is provided at all times. Periodically returns to table during meal to
refill glasses replenish bread and butter and replace ashtrays. Removes all dishes silverware and condiments after
guests have completed their entrees. Presents check after meal is completed receives payment and returns change.
Assists guests when they are leaving the dining room. Communicates all food problems to management. Stocks
condiments ice and side stands when regular duties are complete. Attends to the need of the customers as much as
possible by lighting their cigarettes puling out their chairs issuing a fresh napkin etc. Carries approved corkscrew
pens and lighters as a standard part of the uniform. Completes special assignments for management as requested.
EDUCATION/SKILLS/EXPERIENCE:
High School diploma or equivalent preferred. Ability to communicate effectively in English. Previous experience
dealing with the general public. Previous food server experience preferred.
DISCLAIMER:
This is not necessarily an exhaustive list of all responsibilities skills duties requirements effort or working conditions associated with the job.
While this is intended to be an accurate reflection of the current job management reserves the right to revise the job or to require that other or
different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload rush jobs or technical developments).
Full-Time