Consultant, Implementation
Consultant, Implementation
Posted on :
16-05-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Who We Are:
At Emburse youll not just imagine the future youll build it. As a leader in travel and expense solutions we are creating a future where technology drives business value and inspires extraordinary results.
Consultant within the Implementation team are responsible for activating and configuring Emburse software for new clients and existing clients purchasing professional services. These activities include: consultation to determine the best configurations for the clients business needs and longterm usage of the software; configuring the software through the user interface; configuring the software through backend databases scripts and via software tools; tracking managing and providing regular updates on the progress of an implementation project; ongoing communication with clientside and internal stakeholders
throughout the process.
What you will do :
- Responsible for implementing large and enterprise market clients
- Provide excellent customer service to clients by phone email and via web
- Become proficient with the product and translate client requirements to capabilities of the software
- Acquire technical product knowledge through training selfdirected research and testing and internal consultation
- Participate in implementation clientfacing kickoffs requirement gathering sessions and configuration review meetings
- Consult with clients on best practices for the implementation and use of Emburse products to meet their business requirements
- Configure the product to meet the needs and requirements of the client according to the scope of the project
- Provide regular status updates on project deliverables and milestones through defined processes
- Balance multiple concurrent projects within set workload expectations
- Crossfunctionally collaborate with the Customer Success Management team to understand the client needs and requirements to ensure a timely and complete implementation process
- Participate as needed in the process surrounding technical escalations to development which may include documentation testing progress tracking and communication to internal and clientside stakeholders
What we are looking for :
- Bachelors degree college diploma in related field and/or equivalent experience
- 5 years minimum of software implementation customer service and/or transferable experience
- Strong interpersonal skills including collaboration negotiation and diplomacy
- Strong organization skills and superb capabilities with managing multiple high priority projects simultaneously and successfully
- Ability to manage large projects with minimal guidance
- Ability to translate complex customer requirements into solutions that simplify configuration administration and the enduser experience
Why Emburse
Finance is changingand at Emburse were leading the way. Our AIpowered solutions help organizations eliminate inefficiencies gain realtime visibility and optimize spendso they can focus on whats next not whats slowing them down.
A Company with Momentum We serve 12M users across 120 countries helping businesses modernize
their finance operations.
A Team That Innovates Work alongside some of the brightest minds in finance tech and AI to solve real
world challenges.
A Culture That Empowers Competitive pay flexible work and an inclusive collaborative environment that
supports your success.
A Career That Matters Your work here drives efficiency innovation and smarter financial decisionmaking
for businesses everywhere.
Shape your future & find whats next at Emburse.
Emburse provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or genetics. In addition to federal law requirements Emburse complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment.
Required Experience:
Contract
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
