Were on the lookout for an experienced Outbound Team Leader to oversee and optimise the efficient and accurate distribution of orders across our online and retail channel.
Reporting to the Outbound Manager youll play a key role in driving team performance improving processes and delivering outstanding customer service.
KEY RESPONSIBILITIES
Leadcoach and support a team across picking packing issues and replenishment.
Coordinate daily operational tasks to ensure KPIs and service levels are exceeded.
Ensure timely dispatch of all online orders via appropriate carriers.
Manage and respond to customer and retail orderrelated queries within 48 hours.
Monitor outbound packaging inventory to maintain optimal supply levels.
Review and enhance SOPs quarterly to drive performance and compliance.
Minimise order cuts oversells and inventory issues.
Provide training ongoing coaching and regular performance feedback to your team.
Conduct daily toolbox meetings and regular 1:1s to foster safety engagement and productivity.
Support special projects and initiatives as required by management.
WHAT YOU BRING
2 years of leadership experience in a warehouse distribution or logistics environment
Strong communication skillsboth written and verbal
Excellent organisational and time management abilities
High attention to detail and accuracy
A natural motivator who thrives on team development and operational excellence
WHAT CULTURE KINGS OFFER YOU
Constant neverending career growth and progression in both professional and personal aspects
Open freeflowing communication where ideas are heard low red tape and proactive resourceful culture that acts
Breakfast and snack bar sausage sizzle Fridays!
Structuring your hours each week so that you get to finish early on Fridays
A fantastic and resourceful Employee Assistance Program
APPLY NOW!
There has never been a more exciting time to join Culture Kings as we expand innovate and continue to be the most soughtafter streetwear retailer on the market! If this is the opportunity youve been waiting for we want to hear from you. Please apply now with your CV outlining your experience and why you believe you are the right fit for the role.
Culture Kings Inc. is an Equal Opportunity Employer (EOE). Were committed to a diverse and inclusive workplace and encourage applicants from all walks of life. Come join us different makes us better.
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