Pool Attendant

POSITION OF POOL ATTENDANT

REPORTS TO: Service Manager

The purpose of this job description is to communicate the responsibilities and duties associated with the position of POOL ATTENDANT. While the following information should be considered a comprehensive description of this position it should also be noted that some responsibilities and duties may not be specifically addressed.

Every person is expected to perform any reasonable task or request that is consistent with fulfilling company objectives.

It is imperative that you review these duties skills and physical requirements closely and that you understand that by signing the Job Description Acknowledgement you are verifying that you can perform all the duties have the skills and possess the physical abilities that are necessary to perform the job as described.

JOB SUMMARY:

The primary responsibilities of the: POOL ATTENDANT involve performing guest safety and enforcing regulations at a hotel pool as well as providing for the guests comfort. An essential responsibility of this role includes ensuring cleanliness setting up and safety of all areas and facilities and attend to all guests needs within the hotel pool area as per the safety guidelines of the hotels management.

WAGE/HOUR STATUS

NonExempt (eligible for overtime)

DUTIES AND RESPONSIBILITIES:

• Observes and patrols pool and enforces safety regulations.
• Performs periodic water testing to ensure all chemical levels are maintained according to state regulations.
• Provide excellent service consistent with the hotels standards operating procedures and brand attributes.
• Greet all guests upon arrival check all pool passes distribute towels offer assistance with seating and delivering consistent guest service exceeding guest expectations and providing all other supporting services.
• Knowledgeable of pool facility.
• Pool side grill hours of operation.
• Knowledgeable of hotel facilities and services to answer guest inquiries.
• Willing to take ownership of all guest requests and complaints try to resolve issues immediately and follow up to ensure the guests satisfaction.
• Identify and report defects throughout the pool and deck area notify supervisors and concerned departments immediately of hazards injuries equipment or processes that negatively affect the operations.
• Ensure swimming pool and the entire area is clean at all times and report any maintenance issues to engineering department.
• Ensure the pool deck is swept and watered down and that all furniture is in the correct place when setting up in the morning.
• Knowledge of safety hazards and necessary safety precautions sufficient to be able to establish a safe work environment for self and others.
• Knowledge of swimming pool equipment sufficient to be able to perform minor maintenance work on the equipment.
• Responsible for maintaining cleanliness of pool deck and facilities including straightening and stacking chairs collecting soiled towels and trash moving chairs towels replacing flags and cleaning signs.
• Facilitate and maintain consistent pool safety programs training and documentation to ensure the overall safety of guests in the pool area.
• Work closely with other departments that are essential to ensuring a positive guest experience.
• Properly utilize performance feedback recognition training and adherence to company policies legal requirements.

QUALIFICATIONS

Must meet all physical requirements and be able to take direction.

Equipment Requirement:

Pool Vacuum

Work Hours:

Minimum of 40 hours per week. Weekly schedule may change as required. Must be able to work weekends as needed.

* If hired as PartTime YearRound no more than 24 hours per week. If hired as Seasonal you may be scheduled for less than 40 hours per week based on hotel occupancy weather and/or other factors or per your contract if a J1 exchange student.

Equipment:

An employee in this position must be knowledgeable and skilled in the safe pool vacuum system chemical test kit.

Position: POOL ATTENDANT (continued) Page 3

PHYSICAL REQUIREMENTS

• Constant need (66% to 100% of the time) to be on feet.
• Have constant need (66% to 100% of the time) to perform the following physical activities:

Bend/Stoop/Squat

Perform routine cleaning; pick up debris

Climb Stairs

Routine cleaning duties require access to stair wells of a 10story building.

Push or Pull

Move light furniture appliances open and close doors etc.

Reach Above Shoulder

Climb Ladders

Grasp/Grip/Turning

Finger Dexterity

Perform routine cleaning duties

Perform routine cleaning duties

Handle cleaning tools and equipment

Handle cleaning tools and equipment

• Lifting/carrying (cleaning supplies vacuum step stool etc.):
• 50 lbs. 75 lbs.
• Rare need (less than 1% of the time)
• 25 lbs. 50 lbs.
• Occasional need (1% to 33% of the time)
• 1 lb. 25 lbs.
• Constant need (66% to 100% of the time)
• Required to handle cleaning chemicals. Certain cleaning chemicals may require premixing.

VISION REQUIREMENTS

• Constant need (66% to 100% of the time) to observe areas needing attention/correction. Read cautionary labels; respond to written instructions from staff.
• Frequent need (33% to 60% of the time) to see things clearly beyond arms reach. Observe and assist maintenance; observe problems throughout hotel.

HEARING REQUIREMENTS

• Constant need (66% to 100% of the time) to receive instructions from residential management. Written instructions should be acceptable.

SPEAKING REQUIREMENTS

• Constant need (66% to 100% of the time) to verbally communicate with staff and residents.

MENTAL/EMOTIONAL REQUIREMENTS

• Must be able to work in a fastpaced and customer serviceoriented environment.
• Performs duties under pressure and meets deadlines in a timely manner.
• Works as part of a team as well as completes assignments independently.

Position POOL ATTENDANT (continued) Page 4

• Takes instructions from supervisors.
• Exercises problemsolving skills.
• Interacts with coworkers supervisors guests and the public in a professional and pleasant manner.

WORKING ENVIRONMENT

• Occasionally Indoors (1% to 33% of the time). Primarily outdoors (66% to 100% of the time).
• Occasional exposure (1% to 33% of time) to cleaning chemicals paint fumes solvents adhesives etc. Example: Chlorine
• Occasional need (1% to 33% of the time) to work in awkward and confining positions.

REASONING DEVELOPMENT

• Moderate. Must be able to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally involve minor deviations. Needs ability to think rationally beyond a specific set of instructions.

SAFETY RESPONSIBILITIES

• Learn and comply with all company safety rules.
• Use appropriate safety equipment always.
• Immediately report all unsafe conditions to supervisors.
• Must be familiar with all safety features or equipment machinery or materials encompassed by job duties.
• Must check with supervisor if there is a question as to the safe procedure to be used for any job function.

additional requirements

• Employees must fulfill the performance standards of this position and comply with policies rules and procedures of the company including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees.
• This job description is intended to describe the general nature and work responsibilities of the position. This job description and the duties of this position are subject to change modification and addition as deemed necessary by the company. Employees are required to comply with supervisory instructions and perform other job duties responsibilities and assignments requested by supervisors managers or other company officials.
• This job description does not constitute an employment contract between the company and any employee.
• The job responsibilities of this position may include crosstraining in other functions or positions to ensure satisfactory operation of the department or work area.

I acknowledge that I have received a copy of the HOTEL POOL ATTENDANT job description and understand that it is my responsibility to read and understand it. I understand that this job description may be used as a tool to evaluate the performance of my duties. If I have any questions about this job description or my job duties I understand that I should ask my supervisor or department manager.