Senior Manager, SAP Technical Services
Senior Manager, SAP Technical Services
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1 Vacancy
Job Description
Working with Us
Challenging. Meaningful. Lifechanging. Those arent words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here uniquely interesting work happens every day in every department. From optimizing a production line to the latest breakthroughs in cell therapy this is work that transforms the lives of patients and the careers of those who do it. Youll get the chance to grow and thrive through opportunities uncommon in scale and scope alongside highachieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits services and programs that provide our employees with the resources to pursue their goals both at work and in their personal lives. Read more: Manager Digital Capabilities Manager SAP Technical Services is responsible for driving and governing all BUILD and RUN activities for OpenText Output Management OpenText IXOS archiving solutions AutoSys SAP Solution Manager and SAP Cloud ALM including application update & upgrades support operations and projects that utilize the tools. This role interacts with crossfunctional teams and leads to expanding knowledge and expertise ensure seamless system integration system optimization and alignment with defined internal processes to maintain high standards and compliance implement relevant features and identifies opportunities for continuous improvement.
Responsibilities:
Oversee the design and integration of OpenText Output Management OpenText IXOS archiving solutions AutoSys SAP Solution Manager and SAP Cloud ALM.
Define and implement strategies for system enhancement and future scalability.
Manage internal projects including defining project scope planning executing and overseeing implementation and ensuring timely completion within budget.
Collaborate effectively with business units crossfunctional IT teams service providers and vendors to align technology solutions with organizational goals.
Ensure adherence to regulatory requirements and data security policies.
Ensure the accuracy of configurations and conduct regular audits and reviews to maintain high standards in processes.
Lead development/project initiatives ensuring timely delivery and alignment with business objectives.
Identify opportunities for automation and AI adaptation to further optimize and improve efficiency.
Ensure system availability optimal performance stability and scalability.
Responsible for daily operations and issues related to projects and upgrade lead troubleshooting efforts and root cause analysis for system issues.
Oversee software updates and enhancements to maintain system stability.
Provide guidance to teams on best practices and system usage.
Drive improvements in system monitoring change management and application lifecycle management.
Mitigate any production issues by using automated monitoring and ticketing.
Manage Business Continuity escalation and Disaster Recovery planning for the SAP and SAP connecting systems.
Create and maintain Standard Operating Procedures Job Aid and Work Instructions for OpenText Output Management OpenText IXOS archiving solutions AutoSys SAP Solution Manager and SAP Cloud ALM.
Stay uptodate with product roadmaps and the latest technology for continuous improvement.
Qualifications:
Bachelors degree in technology or equivalent work experience in Information Technology.
Exceptional knowledge of Cloud Platforms in AWS with a minimum of 3 years is preferred.
Knowledge of SAP Business Platform Technology Google and Azure cloud experience is a plus.
Relevant work experience (5 years) in IT infrastructure.
Experience with hybrid infrastructure systems.
Background in Pharmaceutical or Biotechnology is a plus.
If you come across a role that intrigues you but doesnt perfectly line up with your resume we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work Lifechanging Careers
With a single vision as inspiring as Transforming patients lives through science every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture promoting global participation in clinical trials while our shared values of passion innovation urgency accountability inclusion and integrity bring out the highest potential of each of our colleagues.
Onsite Protocol
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes siteessential sitebydesign fieldbased and remotebydesign jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Siteessential roles require 100% of shifts onsite at your assigned facility. Sitebydesign roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles onsite presence is considered an essential job function and is critical to collaboration innovation productivity and a positive Company culture. For fieldbased and remotebydesign roles the ability to physically travel to visit customers patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application or in any part of the recruitment process direct your inquiries to . Visit to access our complete Equal Employment Opportunity statement.
BMS cares about your wellbeing and the wellbeing of our staff customers patients and communities. As a result the Company strongly recommends that all employees be fully vaccinated for Covid19 and keep up to date with Covid19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position please visit this page for important additional information: data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Required Experience:
Senior Manager
Employment Type
Full-Time
