Houseperson - Seasonal (Harrah's Atlantic City)

ESSENTIAL FUNCTIONS:

Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an

upbeat and positive attitude creates positive energy with gestures and sustains enthusiasm from one interaction to

the next. Creates an atmosphere of luck and celebrates guests wins. Is ready to serve and is informed of daily

information; builds relationships by greeting guests with a warm friendly verbal greeting. Anticipates needs and

provides fast flawless service. Checks for satisfaction and effectively resolves service breakdowns when they

exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for

visiting.

Checks out equipment and cleaning supplies necessary to complete assigned tasks. Follows outlined procedures

for all housecleaning duties. Reports repairs needed in work area to Supervisor. Signs in key and turns in reports

to Supervisor at end of shift.

EDUCATION/SKILLS/EXPERIENCE:

Open. Capable of performing heavy work. Ability to read write and speak English. Physically strong. Open

minded and willing to learn. Must be able to make decisions and work well with others.

DISCLAIMER:

This is not necessarily an exhaustive list of all responsibilities skills duties requirements effort or working conditions associated with the

job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the job or to require that other

or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload rush jobs or technical

developments).