Oracle Cloud Support Analyst
Oracle Cloud Support Analyst
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Job Description
About Barnet Council
Barnet is a borough with much to be proud of. Our excellent schools vibrant town centres vast green spaces and diverse communities all help make it a great place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation our staff are committed to Our Values: Learning to Improve Caring Inclusive Collaborative which drive everything we do.
About Strategy & Resources
Strategy and Resources is a multiskilled diverse integrated team that works effectively to deliver innovative sustainable value for money services to residents businesses staff and partners in Barnet.
About the role
This role provides first line Application Support to users of the Oracle Cloud System including system administration onboarding and training. They are responsible for ensuring the Oracle Cloud Application Support service desk runs smoothly and efficiently addressing user inquiries and resolving issues. The role also involves creating training materials and providing guidance to ensure users can enter data accurately and follow established procedures.
In addition to providing Application Support the role also plays a part in maintaining and improving the system itself. They work to guarantee the system meets business needs and is optimised for efficiency and effectiveness. This may involve collaborating on developing system policies procedures and training materials.
To view the JD please CLICK HERE
About you
- Expertise and experience of an Application Support environment. ERP and/or Oracle Cloud.
- Highly computer literate with the ability to develop and impart specialist knowledge and expertise.
- Aptitude to absorb learnings from team members and line management as part of the teams investment to develop all personnel.
- Knowledge of business processes in relation to finance HR P2P
- Ability to analyse complex information quickly reaching and articulating decisions with clarity.
What we offer
- 31 days annual leave plus public and bank holidays
- Access to theLocal Government Pension Scheme which provides a valuable guaranteed income in your retirement together with security for your dependents.
- Worklife balance options may include hybrid working flexitime job share home working parttime
- A vast range of lifestyle discounts from major retailers supermarkets energy suppliers and more
- Broad range of payroll benefits including cycle to work eye care vouchers travel and gym membership
- Excellent training and development opportunities
- Employee well being training programs including confidential employee assistance
How to apply
Read the job description and person specification before clicking Apply to commence the online application form. If you would like any further information about the role before applying please contact Lauren Burbidge Head of Systems Finance & HR Tel: 0 / Email:
Barnet Council is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures.
To deliver Barnet Councils commitment to equality of opportunity in the provision of services all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds including from the LGBT community genders ages disabilities faiths/beliefs and candidates from Black Asian and ethnic minority backgrounds. For further information please read our equality statement.
Barnet Council embraces all forms of flexible working (including parttime compressed hours and remote working) and is committed to offering employees a healthy worklife balance. Candidates are encouraged to talk about relevant requirements and preferences at interview. We cant promise to give you exactly what you want but we do promise not to judge you for asking.
Responsibilities
Required Experience:
IC
Employment Type
Full-Time
