Client Calling Representative
Client Calling Representative
Posted on :
15-05-2025
Employer Active
1 Vacancy
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Job Description
Job description
The Client Calling representative will be responsible for managing communication and scheduling between clients and skilled Visa Expert. This role will focus on contacting clients arranging consultations and supporting immigration advisors by ensuring that all necessary appointments and documentation are prepared in advance. The representative will also provide excellent customer service by addressing client inquiries and ensuring a smooth immigration advisory process.
Key Responsibilities:
- Contact clients & schedule consultations with Visa Experts based on client needs and availability.
- Engage potential clients answer basic questions about immigration services.
- Serve as the first point of contact for clients seeking skilled immigration advice.
- Assist clients in preparing for their meetings with Visa Experts by providing details on necessary documents timelines and expectations.
- Relay clientspecific information to advisors and ensure that the advisors are well prepared for each meeting.
- Maintain open communication between clients and advisors to ensure effective and timely service delivery.
- Provide a high level of customer service addressing client concerns and questions with professionalism and empathy.
- Follow up with clients postappointment to ensure they have the information and support needed for the next steps.
Requirements
Requirements
- Education: A bachelor s degree in sales marketing or relevant field
- Experience:
- 01 year of experience in a clientfacing role (e.g. customer service or Client calling)
- Previous experience in immigration is a plus but not required.
- Skills & Competencies:
- Strong communication and interpersonal skills.
- Excellent organizational and timemanagement abilities.
- Ability to handle multiple tasks and manage conflicting priorities.
- Basic understanding of skilled immigration processes and requirements is advantageous.
Benefits
Benefits
- Opportunity to work in a fastpaced and dynamic environment.
- Make a real impact on the companys growth and success.
- Be part of a collaborative and supportive team.
- Personal Loans
- Free online doctor consultations
- Monthly engagement activities
Education: Bachelor s/master s degree in marketing, Business, Digital Media, or a related field. Experience: 1-3 years Skills: fluent English, Attention to details and good communication
Education
Education: Bachelor s/master s degree in marketing, Business, Digital Media, or a related field.
Employment Type
Full Time
Key Skills
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