Supply Chain Agent
Supply Chain Agent
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Job Description
A Supply Chain Agent is someone who responds to customer requests for terminal and accessory supply. Their priority should be to solve the merchants problem by organising dispatch managing stock and helping their team create processes that have our customers best interest at heart. In addition they are expected to act as representatives of the Teya brand in all their interactions with our customers.
Accordingly in your daytoday you will be:
- Supporting our customers through technical and administrative activities
- Understanding our customers needs and concerns while collecting feedback from your interactions
- Providing an outstanding level of customer service alongside thorough technical guidance
- Learning our internal systems thus becoming an expert of our hardware and software we distribute
- Becoming a key member of our team someone who engages with our culture to create a marketleading business.
Qualifications :
- Have at least 1 year experience in a related role preferably within Customer Support or Supply Chain
- Possess excellent verbal and written communication skills both in Hungarian and English (please consider that high proficiency in both languages is a must)
- Be able to communicate effectively and compassionately with our customers
- Be able to work independently under pressure and with a strong sense of integrity
- Be able to work well in a team environment jointly with multiple other functions within Customer Operations
- Possess strong organizational and problemsolving skills advanced knowledge of Excel is our preference basic knowledge of SQL is a plus for this role.
Additional Information :
The Perks
- AYCM Sporting Pass with access to hundreds of sports facilities across the country;
- Office snacks every day;
- Meal Voucher;
- Monthly Travel Pass;
- Health Insurance;
- Friendly comfortable and informal office environment.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
