Senior Data Analyst
Senior Data Analyst
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Job Description
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a notforprofit we support patient care research teaching and community service striving to provide exceptional care. We believe that highperforming teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
About Us:As a notforprofit organization Mass General Brigham is committed to supporting patient care research teaching and service to the community by leading innovation across our system. Founded by Brigham and Womens Hospital and Massachusetts General Hospital Mass General Brigham supports a complete continuum of care including community and specialty hospitals a managed care organization a physician network community health centers home care and other healthrelated entities. Several of our hospitals are teaching affiliates of Harvard Medical School and our system is a national leader in biomedical research.
Were focused on a peoplefirst culture for our systems patients and our professional family. Thats why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal developmentand we recognize success at every step. Our employees use the Mass General Brigham values to govern decisions actions and behaviors. These values guide how we get our work done: Patients Affordability Accountability & Service Commitment Decisiveness Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion Integrity & Respect Learning Continuous Improvement & Personal Growth Teamwork & Collaboration.
The Opportunity:
The Senior Data Analyst within the Mass General Brigham Office of the Chief Operating Officer is responsible for identifying querying analyzing and visualizing data through reports and presentations a variety of data to support operations quality and performance measurement initiatives throughout the Mass General Brigham Transplant Programs. The Senior Data Analyst will be part of the Enterprise Operations Insights (EOI) team responsible for providing analytics insights to Transplant leadership at various levels within the organization. The position requires close collaboration and dialogue with clinical personnel various analytic groups and hospital and system leadership. The Senior Data Analyst will interface with Transplant Center leaders and program management to provide datadriven direction to their respective teams with a focus on supporting leadership priorities as it relates to quality assurance and process improvement (QAPI) regulatory compliance reporting business development financial reporting and strategic planning. Responsibilities encompass the defining a project scope analyses and presenting complex data in a digestible visually appealing way. In addition the Senior Data Analyst will serve as a resource and role model for other EOI data analysts sharing best practice methodologies training other analysts and endusers and growing the teams wealth of knowledge and documentation. The tools the team uses include Snowflake DBT Microsoft SQL Server Collibra Tableau and the Microsoft Office suite. In addition the Transplant program incorporate external data which is used for managing the transplant and organ donation including OPTN UNOS and SRTR.
Principal Duties and Responsibilities
1. Elicits data and reporting requirements from hospital leadership clinicians and other staff using interviews document analysis requirements workshops site visits use cases scenarios data analysis task and workflow analysis.
2. Queries and analyzes data from hospital systems such as our electronic medical record system (Epic) UNOS SRTR and more to glean meaningful insights and produce actionable reports for the Transplant Program.
3. Presents data and analyses to key stakeholder groups and hospital leadership including creating materials for and giving presentations as needed.
4. Works with EA and Digital staff in design maintenance and distribution of reports while also overseeing ad hoc data analyses and new report development as needed.
5. Works with EA and Digital staff to continually improve our analytical capabilities with SQL Tableau and other analytic platforms which includes but not limited to dashboard and report development QA of existing reports and documentation of system functionality.
6. Performs comprehensive quality assurance ensuring that data and reports meet end user specifications and are accurate and reliable.
7. Works with new and existing EA analysts to share knowledge in methods of data analysis summarization and presentation. Trains other analysts and endusers on key analytic and reporting systems and databases.
8. Partner with MGB Digital teams to leverage existing tools methods and processes to deliver timely information to operations stakeholders.
9. Effectively recognizes when additional help or guidance is needed and seeks it out proactively.
10. Represents EA on internal and external committees or task forces as needed.
11. Performs all other related duties as required.
Qualifications
Bachelors degree in management information systems statistics or equivalent experience.
At least 58 years of experience preferably in a related analytics position.
Knowledge of national transplant resources UNOS OPTN and SRTR preferred.
Proficiency in relational databases SQL data visualization and Business Intelligence tools such as Tableau.
Knowledge and application of statistical analyses including variance analysis and statistical significance preferred.
Knowledge of EPIC (Phoenix) Transplant workflows and data structures preferred.
Experience with Epics Clarity Caboodle and/or Cogito data models preferred.
Project management skills and/or experience a plus.
Proficiency with Microsoft Office Suite including Word Excel and PowerPoint.
Skills and Abilities:
Strong ability to work and communicate effectively with staff at all levels within the organization including senior hospital management.
Experience with querying manipulating cleansing and statistically analyzing large data sets using tools such as SQL Server Management Studio.
Strong proficiency with Excel manipulating large data sets and synthesizing into digestible information including polished visualizations.
Strong experience presenting data through the building of dashboards and reports using business intelligence tools such as Tableau (preferred). With limited input from others creates data visualizations that are suitable for presentation to senior leaders.
Ability to clearly communicate complex and sensitive data to senior executives as well as peers.
Strong written and verbal communication skills with the ability to tailor message to individuals and audiences throughout the institution.
Strong organizational skills with the ability to focus detailed concentrated effort on multiple projects and reestablish priorities as necessary.
Possesses initiative and ability to work independently while thriving in a setting requiring collaboration and teamwork for maximal efficiency and effectiveness.
Attention to detail that ensures follow through on all initiatives implemented and all projects undertaken.
Ability to effectively respond to time sensitive issues and meet deadlines.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half PeopleFocused half PerformanceFocused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Senior IC
Employment Type
Full-Time
