Complete all duties assigned by Facility Supervisors Facility Program Manager and KU Recreation Services administrative staff.
Maintain effective and appropriate communication with participants guests coworkers and administration.
Cover/Trade shifts for coworkers when needed and when able.
Greet participants/members in a positive manner upon entering the Ambler Student Recreation Fitness Center.
Maintain a high level of integrity and consistency when making decisions actions and enforcement of policies and procedures.
Attend all scheduled meetings and shifts on time while being ready to learn while at work.
Act with personal responsibility.
Implement risk management procedures and protocols when necessary.
Enforce departmental policies and procedures.
Maintain clean working areas including the Welcome Center equipment checkout laundry room restrooms lobby and foyers of the ASRFC (dusting cleaning and sanitizing windows ledges counters tables and equipment).
Booking Racquetball or Squash courts reservations.
Welcome Center Duties (20%)
Create a welcoming environment to all members and guests.
Provide a highquality member service experience.
Enforce access policies to confirm an active membership by scanning of KUIDs ASRFC membership IDs Fusion Access barcodes or manually looking up a member.
Disseminate KU Recreation Services marketing materials while assisting participants with general facility information.
Answer phone calls and providing accurate KU Recreation Services information.
Operating and maintaining washing machines and dryers.
Folding and maintaining laundry.
Equipment CheckOut Duties (20%)
Provide a highquality member service experience.
Assist members with check out and check in of equipment and informing them of our policies when checking out equipment.
Collecting and documenting broken equipment for follow up.
Membership Services (20%)
Ability to learn KU Recreation Services point of sale software to include but not limited to member profiles guest passes membership sales locker sales programming sales etc.
Collection and distribution of incoming mail and packages.
Ability to screen phone calls to appropriate professional staff within KU Recreation Services.
Responsible for the opening and closing procedures of the Administrative Office as necessary.
Ability to manage potential facility access issues.
Willingness to assist KU Professional staff with various projects and tasks.
Ability to learn KU Parking Office software to distribute temporary parking passes for Ambler access.
Disclaimer The University of Kansas prohibits discrimination on the basis of race color ethnicity religion sex national origin age ancestry disability status as a veteran sexual orientation marital status parental status gender identity gender expression and genetic information in the universitys programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and is the Title IX coordinator for all KU and KUMC campuses: Associate Vice Chancellor for Civil Rights and Title IX Room 1082 Dole Human Development Center 1000 Sunnyside Avenue Lawrence KSTTY.
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