Rare Quality & Compliance Associate (89764)
Rare Quality & Compliance Associate (89764)
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Job Description
Make your mark for patients
We are looking for a Quality & Compliance Associate who is fluent in Spanish and has experience working in performance improvement/quality to join us in our Rare Patient Services Operations team based in our Research Triangle Park office in Raleigh NC.
About the role:
This individual will execute established compliance activities maintain required program documentation monitor patient engagement and support change management.
Who youll work with:
The Quality & Compliance Associate will work closely with the Quality & Compliance Operations Partner and Engagement Lead. This position will report to the Rare Patient Services Operations Lead
What youll do:
- Performs required procedures established between Rare Patient Services and UCB Safety.
- Performs routine call monitoring of patient engagement by program associates (including Spanishspeaking engagement).
- Supports third party partners to help execute identified quality improvement opportunities.
- Follows document control protocols and updating of all program governance materials including Standard Operating Procedures.
- Collaborates in the design build and implementation of programspecific training.
Interested For this role were looking for the following education experience and skills:
- Able to understand Spanish speaking conversation for the purposes of monitoring patient engagement
- 1 year of experience working in performance improvement/quality management/learning and development areas preferably in a pharmaceutical or patient support environment
- Solid speaking writing and ability to present to groups of all sizes
*This positions reasonably anticipated base salary range is $68000 $89300 annually. The actual salary offered will take into account internal equity and may also vary depending on the candidates geographic region jobrelated knowledge skills and experience among other
#TeamUCB
Are you ready to go beyond to create value and make your mark for patients If this sounds like you then we would love to hear from you!
About us
UCB is a global biopharmaceutical company focusing on neurology and immunology. We are around 8500 people in all four corners of the globe inspired by patients and driven by science.
Why work with us
At UCB we dont just complete tasks we create value. We arent afraid to push forward collaborate and innovate to make our mark for patients. We have a caring supportive culture where everyone feels included respected and has equal opportunities to do their best work. We go beyond to create value for our patients and always with a human focus whether thats on our patients our employees or our planet. Working for us you will discover a place where you can grow and have the freedom to carve your own career path to achieve your full potential.
UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable federal state or local law.
UCB invites you to voluntarily selfidentify during the application process. Provision of selfidentification information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your application for employment your employment with UCB or otherwise subject you to any adverse treatment. Any information you provide will be considered confidential and will be kept separate from your application and/or personnel file and will only be used in accordance with applicable laws orders and regulations.
Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on for application to US based roles. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.
Required Experience:
IC
Employment Type
Full Time
