IT Support Engineer
IT Support Engineer
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Job Description
We are currently recruiting an experienced Intermediate IT Support Engineer to join our contract team supporting a wide network of educational facilities in the Kildare and Wicklow region. Working closely with senior staff and junior technicians this role is ideal for someone with a strong handson technical background who enjoys varied support work and collaboration across different environments.
Key Responsibilities
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Troubleshoot and resolve a range of hardware software and connectivity issues
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Manage and respond to helpdesk tickets in a timely and professional manner
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Support users across Windows ChromeOS and iOS operating systems
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Provide maintenance and support for server environments (Windows Server 2008 R2 and newer)
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Deliver support for Office 365 and Google Suite platforms
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Assist with device setups installations and peripheral troubleshooting (e.g. printers photocopiers)
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Contribute to system upgrades and update processes
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Investigate powerrelated and connectivity faults
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Document resolutions and contribute to knowledge base development
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Collaborate with ICT staff and thirdparty providers as directed
Essential Requirements
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Level 7 NFQ qualification or equivalent in an ICT discipline
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Minimum 4 years of IT support experience
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Strong knowledge of enduser support helpdesk tools and remote access utilities
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Proficiency with both Microsoft and Google productivity tools
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Full drivers licence and ability to travel across Kildare and Wicklow
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Readiness to present certifications and references prior to engagement
Contract Details
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2year fixedterm contractor role with potential extension
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Onsite work across multiple locations
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Day rate to be proposed by applicant
Interested
Apply today with your CV and proposed day rate to be considered for this impactful role.
Employment Type
Full Time
