Senior Platform Engineer, Observability
Senior Platform Engineer, Observability
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Job Description
At Forter youll have the chance to make a direct impact on the developer experience across the company while working with cuttingedge observability technologies and practices. We value innovation collaboration and continuous improvement and we cant wait to see what youll bring to our team!
About the role:
At Forter we are looking for aSenior Platform Engineer Observabilitywith a strongdevelopment background and handson experience in observability tooling (ELK Grafana Prometheus Honeycomb OTel etc.) to join our mission of revolutionizing how we observe and troubleshoot our systems. We efficiently handle TBs of o11y data per day with very few incidents.
In this role you will help shape the future of observability at Forter building scalable monitoring systems creating intuitive developer tools and collaborating with crossfunctional teams to ensure our systems are both highly reliable and easy to troubleshoot. Were not just building for today were focused on longterm sustainable solutions that will scale with us as we grow.
Our team is based in London and we have engineers spread across the globe predominantly in Israel London and North America.
If youre passionate about observability automation and continuous learning youll thrive in this role. We believe in the power of collaboration whether through pairing or thoughtful discussions and we value individuals who are able to share their passion and knowledge and follow sustainable engineering practices.
What youll be doing:
- Collaborate on Observability Systems: Help design build and maintain Forters observability monitoring and alerting systems ensuring they meet the needs of over 150 engineers across 20 teams. They are integral to maintaining high availability (fivenines SLA) and improving our Mean Time to Recovery (MTTR).
- Work alongside another senior engineer to help us complete our migration from our existing ELK stack to our new more scalable platform that helps engineers easily track and resolve issues driving faster recovery times and reducing friction. They include Prometheus Mimir Grafana Honeycomb Loki and Quickwit.
- Collaborate closely with engineering teams to level up their observability and make the most of the platform we offer with a longterm sustainable focus.
- Help create a culture of continuous learning both inside and outside the team by leading by example sharing knowledge and contributing to teamwide discussions on improving processes and technology.
What youll need:
- 4 years of experience in the relevant filed
- You areselfdriven with a passion for building highquality sustainable software and enjoy working in a fastpaced environment in a sustainable manner.
- Youre an effective communicator able to explain complex technical issues and collaborate effectively with both technical and nontechnical stakeholders in person and remotely.
- Youre always looking for ways to improve processes and optimise systems and you understand the balance between shortterm goals and longterm impact.
- You have a growth mindset embracing challenges as opportunities to learn and develop both personally and as part of the team.
- Collaboration & Pair Programming: Comfortable working in a collaborative environment especially with pair programming or code reviews to share knowledge and ensure the team is aligned.
- Experience with Observability Tools: Handson experience with monitoring logging and alerting systems such as Prometheus Mimir Grafana ELK Honeycomb Loki Quickwit or similar.
- Development Background: Experience building and monitoring systems using modern programming languages (e.g. Python Java JavaScript Ruby).
- Cloud Infrastructure & Orchestration: Extensive experience working with AWS Terraform Kubernetes or other cloud platforms and container orchestration tools.
It would be cool if you have:
- Experience with ObservabilityDriven Development (ODD).
- Experience designing and scaling monitoring and alerting infrastructure for distributed systems ideally in Kubernetes and AWS.
- Familiarity with distributed tracing (e.g. OpenTelemetry).
- Experience with cost optimisation strategies for observability tools and infrastructure.
- Knowledge of microservices architectures and how to monitor complex interdependent services.
- Experience with SRE (Site Reliability Engineering) principles and practices.
- Contributions to opensource projects in observability monitoring or related areas.
Benefits include:
- Competitive salary and bonus plan
- Restricted Stock Units (RSUs)
- Private health insurance including vision and dental coverage
- Generous PTO policy
- Half day Fridays every Friday
About us:
Digital commerce is built on trust. At every point along the eCommerce journey businesses must make a critical decision: Can I trust this customer Answering this simple question accurately and instantly is powerfulit can accelerate revenue growth and strengthen a companys connection with its customers. How do we do it Forter was founded on the insight that its not about what is being purchased nor where but who is behind the interaction.
The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customersensuring everyone gets the experience they deserve. Given that trust is central to how we operate Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. Were meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact.
Trust is backed by data Forter is a recipient of over 10 workplace and innovation awards including:
- Great Place to Work Certification (2024)
- Fortunes Best Workplaces in NYC (and 2024)
- Forbes Cloud 100 (and 2024)
- #3 on Fast Companys list of Most Innovative Finance Companies (2022)
- AntiFraud Solution of the Year at the Payments Awards (2024)
- SAP Pinnacle Awards New Partner Application Award (2023)
- Fintech Breakthrough Awards Best Fraud Prevention Platform (2023)
Life as a Forterian:
We are a team of over 600 Forterians spread across 3 different continents. Since 2013 weve raised $525 million from investors such as Tiger Global Bessemer Sequoia Capital March Capital and Salesforce Ventures. Were on a mission to bring trust to global digital commerce so that companies like Adobe ASOS eBay Instacart Priceline and Nordstrom can block fraud drive revenue and improve customer experience.
At Forter we believe unique people create unique ideas and valuable experience comes in many forms. So even if your background doesnt match everything we have listed in the job description we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives we grow together as humans and as a company.
Forter is an Equal Employment Opportunity employer that will consider all qualified applicants regardless of race color religion gender sexual orientation marital status gender identity or expression national origin genetics age disability status protected veteran status or any other characteristic protected by applicable law.
If you need assistance or an accommodation due to a disability please email us at This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
Required Experience:
Senior IC
Employment Type
Full Time
