AML/KYC Escalations Analyst
AML/KYC Escalations Analyst
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Job Description
Consumer and Community Banking (CCB) AML/KYC Escalations team provides customer case review operations for the AntiMoney Laundering (AML) and KnowYourCustomer (KYC) Customer Escalations program. to manage the risk of our customer portfolio and sustain compliance with the Bank Secrecy Act (BSA) USA PATRIOT Act and FINRA expectations and requirements. AML/KYC Escalations works closely with various groups within CCB such as the Exit Operations Relationship Management and Global Financial Crimes Compliance (GFCC) teams to deliver ongoing requirements for capturing reporting and monitoring compliance with regulatory standards.
The CCB Escalations Team is focused on investigating escalations based on KYC or AML risk posed by customers. As a Case Officer in CCB you would play a pivotal role in identifying and mitigating risk to the firm by investigating escalations thoroughly and concluding each investigation with rationale and documentation to support your decisions.
The AML/KYC Escalations team is also responsible for applicable Anti Money Laundering (AML) strategic initiatives/projects to meet regulatory obligations. This will include conducting research analysis and providing qualitative/quantitative insights to lead and direct the projects and initiatives to meet our AML/KYC Standards. The role will require coordination with Project Teams Compliance Technology Training Communications Legal AML Operations and the Business. Team members are responsible to be knowledgeable of AML/KYC policies and standards to ensure projects and initiatives are within compliance and mitigate the AML/KYC risks to an acceptable level.
Job Responsibilities:
- Review escalations to determine relationships outcomes based on AML/KYC risk.
- Monitor your queue daily to ensure adherence with SLAs and Regulatory Requirements.
- Meet production goals and ensure a high quality of work.
- Make recommendations on assigned tasks and implement recommendations within the department with little management oversight.
- Complete all assigned tasks in support of projects with strong attention to the quality and timeliness of expected results.
- Actively maintain up to date knowledge of regulatory and rolespecific requirements and monitor application of best practices and control standards throughout all assigned tasks.
- Able to make decisions on daytoday issues and refer to manager on decisions regarding complex situations.
Required qualifications capabilities and skills:
- 1 years experience in financial services industry with background in controls audit quality assurance operational risk management or AML/KYC; or equivalent subject matter expertise in a relevant business related function/operation
- Problem solving critical thinking analytical experience
- Proficient in Microsoft Office Suite (Word Excel PowerPoint)
- Business knowledge ability to understand the business / knowledge of regulation surrounding business
- Communication/presentation excellent written and verbal communication skills with an ability to articulate in a meaningful and actionable manner
- Networking strong interpersonal skills; strong collaboration and relationship building skills
- Work autonomously to affect change flexible adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fastpaced results driven environment.
- Decision Making/Judgment moderate level of independent decision making using sound judgment
Preferred qualifications capabilities and skills:
- Experience with JPMC internal systems and proficiency in multisystem processing and utilization
Required Experience:
IC
Employment Type
Full-Time
