P1C3TSTSJDRoleNetwork/Infrastructure LeadResponsibilities Design deployment and support for storage backup and networking devices/systemsInvestigate network issues and bring to resolution within stated SLA parameters Provide root cause analysis to support team & customers upon requestResponsible for planning implementing and supporting changes to various infrastructure systems Review and assist with backup recovery planning & testingCollaboration with various teams supporting complex environments to troubleshoot issues Escalation point for support engineersInteract with hardware and software vendors to ensure timely resolution of issuesPeriodic recommendations to clients to optimize performance availability and resource cosumptionParticipate in training and mentoring of junior team membersDeveloping and maintaining systems architecture & common procedure documentationRequired Skills:EducationAssociates or Bachelors degree in IT Computer Science or related field and/or equivalent work experienceCompTIA A CompTIA Network certifications5 plus years of experience in administration support design and implementation of: Network infrastructureExperience with Routing (BGP RIPv2 OSPF EIGRP)Experience with Switching (VLANs Capacity Planning)Experience with WAN (MPLS VPN)Familiarity with VOIP & Wireless Deployments25 years of supportlevel experience with:SAN technologies such as EMC Nimble NetApp and HPEBackup technologies such as Veeam Barracuda eVault Veritas BackupExec and CommvaultVMware virtualization technologyExcellent analytical troubleshooting and problemsolving skillsExcellent written and oral communications skillsExperience with service delivery in a 24 x 7 x 365 environment Selfstarter who can work effectively independently as well as in cross functional team environmentsNice to Have SkillsExperience with AWS Route 53 Azure Traffic Manager and Global availability strategiesExperience with Azure ExpressRoute and/or AWS Direct ConnectInfosec experienceCisco or related network certifications VMware certificationsITIL v4 certificationMandatory SkillsNetwork infrastructureSAN technologies such as EMC Nimble NetApp and HPECompTIA A CompTIA Network certificationsRouting Switching