Care Coordinator
Care Coordinator
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Job Description
Care Coordinator
Join Our Growing Team at Holstep Health!
Merri Health is now Holstep Health a new chapter in delivering highquality healthcare to our communities.
Employment Type: Fixedterm full time (subject to funding) commencement 1st July until 30 June 2027.
Location: various GP clinics in Hume LGA region
Team Environment: Work collaboratively with GPs multidisciplinary care teams and community agencies to effectively support clients with complex chronic health and mental health conditions.
Advantages: Excellent opportunities for professional development and clinical supervision. Opportunity for flexible working arrangements.
Benefits: Excellent salary packaging benefits.
(At this stage we are seeking expressions of interest only. Appointment to this role is subject to the success of our tender application and confirmed funding).
Your new organisation:
At Holstep Health we strive to enrich diverse communities through the provision of quality health care and support services. A career at Merri will see you contributing to a culture that affects change for our clients and the wider community. We are committed to supporting the talent and skills of our employees because we know their capability is the key to our success.
Your new role:
This role is a unique opportunity to be a part of a passionate and highly skilled team focused on prevention of chronic conditions and facilitating health behaviour change.
The Care Coordinator is responsible for organising and managing the multidisciplinary team meetings. They will provide care coordination and navigation services and work collaboratively alongside GPs within a multidisciplinary team care approach.
The Care Coordinator is the key contact for the patient. They are responsible for working with patients to identify their goals and to coordinate services and providers to meet those goals.
The Care Coordinator work in a holistic model to link patients to accessing the supports they need utilising motivational interviewing and social prescribing techniques in addition to valuesbased health care approaches.
The candidate will have the knowledge skills and experience to support patients managing chronic conditions and/or psychosocial complexities including selfmanagement strategies.
Opportunities for supervision and professional development are also available to support you in your role.
You will be responsible for:
Complete holistic clientcentered comprehensive assessments with clients who may present with complex or multiple chronic health conditions
Support clients in identifying their needs encourage steps towards taking an active selfmanagement approach and linking them in with necessary services or supports
Provide holistic care and service coordination with stakeholders in the Hume LGA and surrounds
Engage meaningfully with multiple stakeholders including GPs other health care professionals external services for clients to meet their health care needs
Working collaboratively with GP practices to support processes and workflows
Patient advocacy & referrals onto additional or external services following discharge
Patient engagement follow up and retention
Collecting patient reported outcome measures
Effectively manage a caseload and actively communicate within the multidisciplinary team including at case conference to ensure coordination of services and facilitate discharge pathways.
Supporting key practice staff in building capability in assessment and support of patients with chronic conditions and psychosocial complexities
Scheduling and coordinating MDT meetings
Managing all administrative tasks related to MDT meetings in addition to clinical administrative duties
Actively participating in professional development to maintain and enhance clinical knowledge and technical skills relevant for the role
To succeed in this role you will have:
Relevant tertiary qualification as a registered nurse or allied health clinician
Full AHPRA registration or other relevant registration body
Demonstrated experience in delivering care coordination and patientcentred comprehensive health assessments
Significant experience working within a general practice setting
Expertise in chronic disease selfmanagement and health behaviour change strategies
A detailed understanding of primary care and general practice settings and effective multidisciplinary team care
Knowledge of the local community and allied health services
Strengths in patient advocacy navigating complex systems and communicating with people across a broad range of sectors
Strong organisational time management and planning skills
How to apply:
Please start by reviewing the attached position description. Please send your CV and a cover letter outlining your experience to .
If you have any questions about the role please contact Rebekah Pedersen Team Leader Prevention & Chronic Illness Care at .
We encourage early applications as interviews may commence before the closing date.
Applications close: 16/05/2025
Additional Information:
Preferred candidates will undergo comprehensive reference and background checks including a criminal record history check and Key Personnel screening. All candidates must have the right to work in Australia.
We are an equal opportunity employer and strongly encourages applications from diverse backgrounds including Aboriginal and/or Torres Strait Islander peoples those from culturally and linguistically diverse backgrounds the LGBTIQA community and individuals with disabilities.
Required Experience:
IC
Employment Type
Full Time
