Office Assistant II Curt Gowdy State Park 2025-01300
Office Assistant II Curt Gowdy State Park 2025-01300
Posted on :
15-05-2025
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1 Vacancy
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Job Description
Description and Functions
Open Until Filled
GENERAL DESCRIPTION:
Staff the Curt Gowdy State Park Visitor Center providing excellent customer service. Promote Wyomings natural resources and the State of Wyoming for its recreational and educational opportunities. Provide accurate and timely accounting. Maintain the indoor and outdoor facilities at the Visitor Center in a neat and safe manner.
Recreate yourself with an inspiring career in Wyomings outdoors! Explore the many possibilities with Wyoming State Parks Historic Sites and Outdoor Recreation. Watch our recruitment video here:
Human Resource Contact:
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed in the job level.- Ensure visitors needs are professionally met. Explain park regulations and policies. Provide information on Wyomings cultural and natural resources recreational opportunities and local regional and statewide events.
- Create a positive Wyoming experience to promote longer stays and repeat trips to our wonderful state.
- Coordinate train and actively participate with seasonal and volunteer workers.
- Direct seasonal and volunteer workers in all aspects of cleaning and enhancing the Visitor Center including public spaces the showers restrooms and the conference room.
- Responsible for the required bookkeeping and reporting of rental fees and reservations collected in the Visitor Center. This includes rental fees and/or reservations for Hynds Lodge the Amphitheater Camp Jack group shelters Archery Range shower facilities and the Visitor Center conference room.
- Collect cash register receipts credit card receipts checks and cash from the fee booths at Crystal Reservoir Granite Reservoir and the Curt Gowdy Visitor Center. Complete all necessary reports to track balance and report sales made by the fee collectors to the Headquarters office.
- Sell overnight camping day use annual entrance annual camping and ORV permits at the Visitor Center. Complete all necessary forms to track balance and report your own daily sales to Headquarters.
- Order display and sell merchandise at the Visitor Center.
- Obtain the educational and vacation material needed to distribute to visitors and residents about Wyoming from Federal and State agencies private agencies and travel and tourism centers.
- Stock and maintain the brochure rack.
- Print and distribute reports from the campsite reservation system.
- Check in visitors arriving with overnight reservations. Ensure park maintenance and law enforcement staff have the reservation information (names arrival dates departure dates) and report any discrepancies to park or law enforcement staff.
- Communicate via phone letter fax or email fielding inquiries and/or needs for Wyoming visitors public events government agencies community services museums travel centers WYDOT etc.
- Collect and sort incoming mail.
Qualifications
PREFERENCES:
Preference may be given to applicants with three or more years of professional work experience in customer service and money handling and reporting.
KNOWLEDGE:- Provide excellent customer service.
- Knowledge of the parks trail system.
- Ability to keep the public facilities in a neat and safe manner.
- Ability to react decisively and professionally in emergencies.
- Skills in bookkeeping and balancing sales receipts.
- Skills in using a computer fax copier and office equipment.
- Ability to lift heavy boxes and brochures.
- Ability to be a team player and to work independently.
- Skills in overseeing and training seasonals and volunteers utilizing teamwork strategies.
MINIMUM QUALIFICATIONS:Education:Associates Degree (typically in Business)Experience:Acquired knowledge at the level of an Office Assistant IOREducation & ExperienceSubstitution:13 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of anOffice Assistant ICertificates Licenses Registrations:NoneNecessary Special Requirements
PHYSICAL WORKING CONDITIONS:- Typically the employee may sit comfortably to perform the work; however there is some cleaning snow removal walking standing bending carrying light items driving etc.
- Some work will be performed outdoors in all weather conditions.
NOTES:- FLSA: NonExempt
- Housing may be provided.
- Wyoming State Parks and Cultural Resources is an Equal Employment Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities. We do not discriminate on the basis of race religion color sex age national origin disability sexual orientation or any other class protected by state or federal laws in admission or access to our programs services activities hiring and employment practices.
Supplemental Information
024 State Parks and Cultural Resources Division of State Parks Historic Sites Trails and Outdoor Recreation
Clickhere to view the State of Wyoming Classification and Pay Structure.
URL: State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.
Class Specifications are subject to change please refer to the A & I HRD Website to ensure that you have the most recent version.
Employment Type
Full-Time
Key Skills
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