Patient Care Asisstant - Video Monitoring Unit, Med/Surg Neuro/ENT - PCA

The Patient Care Assistant (PCA) assists nursing staff with delegated tasks of direct and indirect patient care which support and complement nursing practice under the supervision of a registered nurse. At a minimum the PCA carries out designated skills that are within those functions of a certified nursing assistant as defined by the Arizona State Board of Nursing. The incumbent must demonstrate knowledge of the principles of growth and development through the life span and appropriately interpret information relative to the patients agespecific needs. The PCA communicates data reflective of the patients status and delegated tasks and/or functions. The incumbent works flexible hours which may include days evenings nights holidays and weekends.

The skills and responsibilities of a Certified Nursing Assistant (CNA) align closely with those of a Patient Care Assistant (PCA) and Patient Care Technician (PCT) making this a great opportunity for those with CNA experience.

During the selection process you may participate in a virtual (prerecorded) interview that you can complete at your convenience. During the virtual interview a question will appear on your screen and you will have time to consider each question before responding. You will have the opportunity to rerecord your answer to each question Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps as appropriate.

General Duties and Expectations: The VMU PCA demonstrates excellence and compassionwhile caring for patients in a variety of care settings and prioritizes care during the shift to ensurethe patients needs are met. Generally the VMU PCA will be expected to work in the VMUmonitor room roughly 80% of scheduled shifts and work at the bedside as a PCA 20% of thetime to maintain clinical proficiency.

Additional general duties and expectations include but arenot limited to:
Demonstrates understanding and proficiency in using video monitoring software
Ability to clearly communicate with patient via 2way audio
Must be able to work in close proximity with coworker in VMU monitoring room
Must be able to physically deliver/retrieve VMU camera with admissions/discharges
Verbally redirects patients over 2way audio device located in patient room
Dedicated attention to observing patients with no outside distractions
Stays connected with audio by not taking off audio headset
Never leave monitor station unattended. If you need to step away ask for backup first
No personal cellphone use in patient care areas
Effectively chart patient interactions (virtual hourly rounding patient actions etc.)
Able to maintain visual observation of patients being monitored at all times
Immediately summons nursing staff if patient requires assistance
Effectively participates in handoff with RN staff/PCA staff and fellow VMU staff
Seeks help or advice as soon as possible when patient appears to pose threat to self or
others
Participates in a collaborative identification and reporting of patient safety issues
Ensures patient environment safety

Special Skills or Proficient in: The VMU PCA must be flexible resilient demonstrate effectivecommunication skills and the ability to work in a team. Generally the VMU monitoring roomwill include two (2) VMU PCAs so it is a must to be able to effectively work in proximity withyour coworker in a small office. Proactivity and time management skills are highly valued onunit.

Proficiency required in applications (after training and not limited to the below):
AvaSure VMU software
Electronic Medical Record charting
Microsoft applications Outlook Teams Word Excel
Vital sign and intake and output recording
Glucose meter use
Suicidal patient monitoring
Delerium management
Fall and infection prevention measures
Safe patient handling
NATUS (EMU monitoring) as appropriate

High school diploma or GED equivalent.

Basic Life Support certification is required upon hire and must be valid for 90 days or greater from start date. Maintains Basic Life Support (BLS) competency.

PREFERRED QUALIFICATIONS (one of the following):

• Completion of Block 1 in Nursing
• Medical Assistant (MA)
• Nursing Assistant (CNA or LNA)
• 6 months of experience in the healthcare setting within the last year.