Associate - PMO/Project Management
Associate - PMO/Project Management
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Salary Not Disclosed
1 Vacancy
Job Description
You Lead the Way. Weve Got Your Back.
With the right backing people and businesses have the power to progress in incredible ways. When you join Team Amex you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers communities and each other. Here youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits programs and flexibility that support you personally and professionally.
At American Express youll be recognized for your contributions leadership and impactevery colleague has the opportunity to share in the companys success. Together well win as a team striving to uphold our company values and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity and in an environment where everyone is seen heard and feels like they belong.
Join Team Amex and lets lead the way together.
As part of the Global Merchant & Network Services group (GMNS) the Network & Acquirer Solutions (NAS) team is at the core of American Express uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend serving our Issuers and Acquirers in more than 170 markets worldwide. We are driving a strategic multiyear Enterprise Payments program to bring all payments together into a center of excellence to drive operational excellence for payment execution enable innovative payment products services and capabilities to be built effectively and efficiently support our BU strategies more closely and deliver on our customers evolving payment needs.
How will you make an impact in this role
Support the project and program manager in the preparation of materials. Arrange workstream update meetings Identify challenges and proactively seek to resolve or escalate risk and issues in a timely and wellarticulated manner to the projects by engaging relevant stakeholders and PMs Produce accurate and insightful project update materials and artifacts tailoring to various forums and committees Liaise with Project Leads and Stakeholders to understand/cascade guidance and requirements ensuring adherence to PMO standards - Manage and maintain Project Plan standards
- Provide regular quality checks of Milestones Deliverables Tasks within Project Plans
- Review Change Request Forms and confirm required signoffs
- Leverage Project Tracking tools and provide update/reports on an adhoc basis
- Lead in the collating and obtaining sign off for status reports for Large programmes (10 projects)
- Provide ad hoc data analysis.
- Work in collaboration with a global team on daytoday tasks and strategic initiatives.
Minimum Qualifications
- A bachelors degree in Business Marketing Engineering or related field.
- Proven experience in Programme or Project Management
- Experience working with Financial Services ideally within in Fintech Payments processor or Credit Card environment as a Programme or Project Manager or similar role
- Project management or PMO in large change programs within financial services.
- Excellent Microsoft Excel & PowerPoint skills
- Exceptional attention to detail and highly organized
- Experience managing successful small business and technology change projects in Payments within Financial Services. (2 Years experience)
- Experience of planning and controlling project/PMO delivery
- Strong stakeholder management Ability to build working relationships with key business stakeholders and business SMEs.
- Lead the governance structure that drives clear ownership decision making and risk management.
- Lead updates of the program/projects you own across multiple stakeholders within the business.
- Work with crossfunctional teams to ensure seamless integration of product development with other workstreams including payments operations legal and marketing.
- Proven ability to build maintain and leverage strong relationships with internal and external stakeholders including industry partners and regulators.
- A strong understanding of user experience and design principles to ensure the product meets market needs.
We back our colleagues and their loved ones with benefits and programs that support their holistic wellbeing. That means we prioritize their physical financial and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financialwellbeing and retirement
- Comprehensive medical dental vision life insurance and disability benefits (depending on location)
- Flexible working model with hybrid onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global onsite wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check subject to applicable laws and regulations.
Required Experience:
IC
Employment Type
Full-Time
