Construction Technology Specialist
Construction Technology Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 80000 - 110000
1 Vacancy
Job Description
This individual will build strong customer relationships by performing onsite service installations and product support across the area of responsibility; address customer concerns; promote aftermarket sales; furnish technical support where applicable; and collect profiling information in order to enhance the customer experience.
$80000 $110000 / year
Compensation & Benefits:
- Bonus potential
- Comprehensive benefits package
- Training and development as well as opportunities to grow within the organization.
Specific Duties Include:
Perform onsite service installations and product support across the area of responsibility.
Identify new business opportunities for service and repair of GNSS Laser 2D and 3D Machine Control products.
Diagnose inspect recondition repair assemble and service equipment as assigned by the Aftermarket Manager.
Document machine information and repairs completed on work order including parts and fluids used.
Maintain a clean work area as well as care for all shop tools machines and equipment.
Identify and communicate solutions for customer service opportunities in the dealerships area of responsibility
Maintain technical and product knowledge on all equipment sold within the dealerships area of responsibility.
Monitor customer satisfaction.
Profile customers machines vehicles and demographic information.
Market parts and service sales such as machine inspections overhauls standard job quotes and special parts promotions.
Address customer concerns and furnish timely remedies to effectively and satisfactorily resolve the specific issue(s).
Perform followup calls at customer locations on wholegoods and major parts and service sales.
Provide technology updates and solutions.
Develop new sales leads.
Assist in training and coordination for basic infield startups including specific solutions for technology products.
Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
Conduct self in the presence of customers and community so as to present a professional image of RDO Integrated Controls.
Proactively seek and participate in available companysponsored training in an effort to develop and advance knowledge base and skill set.
Participate in all company/location driven communication efforts including open book meetings huddles department meetings and other related efforts.
Maintain a positive and professional working relationship with peers management and support resources with a constant commitment to teamwork and exemplary customer service.
Perform all other duties as assigned by management in a professional and efficient manner.
Job Requirements:
13 years experience in an industryrelated role with involvement in activities such as sales service training or other related work
Experience in GPS or machine control technology is preferred but not required
Travel expectations: 75% seasonally based
Strong computer skills
Strong communication skills
Excellent customer service skills
Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship
Required Experience:
Unclear Seniority
Employment Type
Full-Time
