drjobs Lead Spa Massage Therapist - Conrad Los Angeles

Lead Spa Massage Therapist - Conrad Los Angeles

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1 Vacancy
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Job Location drjobs

Los Angeles, CA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

What are we looking for

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

  • Hospitality Were passionate about delivering exceptional guest experiences.
  • Integrity We do the right thing all the time.
  • Leadership Were leaders in our industry and in our communities.
  • Teamwork Were team players in everything we do.
  • Ownership Were the owners of our actions and decisions.
  • Now We operate with a sense of urgency and discipline

In addition we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

The Benefits Hilton is proud to have an awardwinning workplace culture ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

*Available benefits may vary depending upon propertyspecific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

The hourly rate is $20.73 and is based on applicable and specialized experience and location.

We will consider for employment all qualified Applicants including those with Criminal Histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.

EOE/AA/Disabled/Veterans

Be a part of the newest luxury hotel in downtown LAConrad Los Angeles! As part of the billiondollar projectThe Grand LA this is the 7thConrad Hotel in the U.S. and the 1stin California.

Located in Downtown LAs cultural corridor Conrad Los Angeles is the citys newest luxury destination featuring over 300 rooms a worldclass spa a 16000squarefoot rooftop pool deck 12000 square feet of event space and three dynamic dining experiencesincluding our signature restaurant San Laurelall in partnership with Chef Jose Andres awardwining restaurant groupJoseAndresFoodGroup.

Want to get an inside lookTake avirtual tour.

Want to get an inside lookTake avirtual tour.

In this role as a Lead Spa Massage Therapist you will be responsible for assisting with guests comfort in a courteous and professional manner while performing all massage therapy services. Support and leadthe massage therapist staff in all issues relating to guest satisfaction safety sanitation proper technical procedures and spa profitmaximization.

The ideal candidate will have a preferred minimum of (2) years in massage therapy practice or in resort spa as a therapist. A shiatsu and Thai massage certification preferred. Previous experience in customer service preferred. High school graduate or equivalent required. The candidate must possess ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to speak English effectively before groups of customers or employees of organization. Ability to work a full shift (8 hours) walking and standing with or without reasonable accommodation. Ability to deal with problems involving several concrete variables in standardized situations. Massage therapy certification state and local. Performs body treatments and massages for guests and maintains treatment rooms and supplies. Ability to work weekends and holidays.

What will I be doing

Coordinate and deliver training in massage therapies and body treatments all areas of
cleanliness and restocking product knowledge and general department protocol.

Assist in product dispersal and upkeep of product dispensaries.

Involvement in the interview process of all new massage therapists.

Provides ongoing feedback to employees on their job performances quality of work and communicates disciplinary action needed to manager as required.

Propose protocol changes as required and assist in the development of new protocols in the department.

Act as a role model in the area of hospitality: by demonstrating timely pickup of guests delivering full treatment time consulting with guests by filling out prescription cards and discussing products and anticipating the needs of our guests.

Assist in active recruitment of Massage Therapists.

Maintain effective relations with all resort departments.

Assist in planning and preparation for all scheduled staff meetings.

Responsible for knowing all technical procedures for the department including the Spa reservation system.

Assist with ensuring Massage Technician Permits are current.

Maintain open communication with staff being receptive to personal feedback from staff and management.

Ensure equipment is in safe working order.

Support spa sales team for maximization of scheduling when groups are booked.

Coordinate onsite new product knowledge training sessions.

Ensures coverage for calloffs and short staffed days.

Employment Type

Full-Time

About Company

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