Associate Manager, Commerce & Experience (Plants)
Associate Manager, Commerce & Experience (Plants)
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Job Description
NYBG Job Description
Title
Reports to
Associate Manager Commerce & Experience
Director of Commerce & Experience
Position Summary:
The Associate Manager Commerce Experience is responsible for supporting the retail operations with a specific emphasis on horticultural operations at NYBG Shop including: plant receiving pricing merchandising product order fulfillment nursery maintenance tasks and daily operations. They will uphold the plant quality and professional standards expected of NYBG while assisting in meeting sales goals and educating visitors.
Specific Duties & Responsibilities:
- Works with the Director of Commerce & Experience and Manager Retail Experience to ensure operational efficiency in receiving tagging stocking displaying markdowns watering and maintaining all plants in NYBG Shop during all seasons and weather.
- Be in communication with Directors and Manager regarding product sales and store objectives.
- Manage inventory reduce shrinkage run reports and work with warehouse to make sure store is always stocked.
- Share plant and product knowledge new arrivals and current trends to inform and inspire customers and staff.
- Actively participate in managing the store environment and customer experience by
- facilitating an energized pace and ensure the team is heard and supported.
- Seeks out knowledge to become an expert in all store plants and products; plans and executes collaborative and educational meetings to elevate employee confidence.
- Provides timely and specific employee feedback to foster a culture of action and accountability.
- Supports daily operating processes such as opening and closing procedures customer service and register functions.
- Adheres to stores safety standards inventory accuracy and upholds all company policies to support store profitability.
- Provides insights related to customer and employee experience and communicates feedback to the Shop or Store Manager and Director.
Qualifications:
- 3 year of experience in plant care and nursery maintenance
- Bachelors degree in Horticulture or related field preferred.
- Knowledge of tropical orchids annuals perennials and their scientific names
- Excellent communication and teamwork skills
- Able to work flexible hours including nights weekends and holidays
- Must be able to move or lift up to 30 pounds
- Ability to work outdoors in all weather.
Physical Demands & Work Environment:
While performing the duties of this position the employee may be required to at minimum work outdoors in a variety of weather conditions assist with stock deliveries and move/lift up to 30 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Baseline Work Schedule:
35hours a week; SundayThursday rotating between 95 and 117 shifts; occasional evenings and/or holidays required based on NYBGs evening/events schedules.
Salary: $50000
Required Experience:
Manager
Employment Type
Full-Time
