Customer Service Representative
Customer Service Representative
Posted on :
14-05-2025
Employer Active
1 Vacancy
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Job Description
Customer Service Representative Cat Care Clinic!
Come join an amazing team!
Bellevue Washington
*Hourly pay rate is $18.00 $23.00 per hour depending on experience and credentials.
Cat Care Clinic is a felineexclusive clinic and when you walk through our doors you will find a friendly hardworking team of assistants and doctors and a tranquil clinic without the chaos and noise that you might feel is indicative of working in a vet clinic. Cat Care Clinic provides exams laboratory testing radiology surgery and boarding. The medical office is open Monday through Saturday and cat boarding is available every day of the year. We have a longstanding history with many of our clients and we pride ourselves on the relationships we have built with our clients and the amazing expertise of our amazing doctors. Our team is looking for a personable and knowledgeable individual who is ready to step into one of our most important roles at our clinic.
Do you have a keen interest in supporting an amazing community of fabulous felines Then you have come to the right spot! Cat Care Clinic is looking for an exceptional individual who is looking for a fulltime position. We are a small clinic with one doctor working per day in need of a customer service extraordinaire to support them. This is a very handson position where your efforts and skills will be directly supporting your doctor and vet assistant.
As a vital first point of contact you are a key member of the care teamyour role directly supports the medical staff in delivering timely compassionate and effective care ensuring every patient gets what they need to stay healthy or heal. As the first face our clients see and often times the first voice they hear on the phones responsibilities include but are not limited to:
- Provide excellent communication with all clients and staff. From going over an invoice at checkout to explaining our boarding services over the phone to a perspective client to providing an update a client that has been waiting 5 minutes when we will get them in to see the veterinarian.
- Ensure that the environment you oversee is providing a comfortable space for clients and their cats with appropriate ambience and well stocked with supplies clients may need.
- As a small clinic we sometimes need an extra set of hands so comfortable restraining or feeding a distracting Churu to a cat should a Vet Assistant or Doctor request.
- Collaborates with the practice manager to develop and execute educational programs for team members focusing on enhancing skills client communication and patient care.
- Accurate cash handling and reconciliation skills to ensure our books balance each night.
- Helping clean kennels playing with the cats in boarding and sending photos to owners.
- Comfortable a administering medications is preferred but willing to train the right individual.
- Maintaining a calmness when moments can feel stressful and chaotic. Our clients are some of the nicest in the world but that doesnt mean unexpected issues cant arise and being understanding and empathetic of stressful moments goes a long way to support the team clients and patients.
Downtown Bellevue is a fun place to work. We have dedicated staff parking three Starbucks in walking distance great restaurants beautiful parks and shopping nearby. Our team gets together once a quarter for a fun group activity from escape rooms to visits to the zoo. We also like to incorporate games into our learning opportunities so expect to bring your fun and competitive side to the office. Our team works 10hour shifts Monday through Friday (7:45 am to 6:15 pm) and our Saturday team works from 82:30 getting in an actionpacked day before heading home early. If you are looking for a tranquil yet fun place to work with incredible doctors that love to work alongside our team then I hope to hear from you.
Learn more about us at or:AmeriVet: Veterinary Partner Supporting Your Business
Benefits We Offer:
Your wellbeing matters to us.AmeriVet appreciates the level of dedication it takes to provide care and quality to the communities you serve and as a reflection we offer comprehensive benefits and additional services for you in a fulltime capacity.
- Competitive pay
- Pet care discounts for your pets
- Career development and advancement opportunities
- Over 200 locations all over the US to choose between with AmeriVet partnering practices
- A great place to work with motivated and welltrained staff
- AmeriVetpartnering practices are growing and expanding adding more perks and inclusion for hospitals and professionals in the industry!
- Benefits are available with 30 hours per week.
At AmeriVet were committed to your growth development wellbeing and success. We empower team members with the resources support and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Heres what you can expect when you join our team:
- Tailored development programs mentorship and career pathing to help you achieve your unique goals.
- Competitive pay performance bonuses 401(k) matching and student loan assistance to foster your financial wellbeing.
- Health dental vision life insurance and mental health resources to support your overall wellbeing.
- Generous paid time off and holidays because your personal time matters.
- A supportive collaborative environment where everyone feels a sense of belonging.
At AmeriVet your unique skills and passion are celebrated and every team member has the tools to thrive. Our peoplefocused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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