Scope of Position
Ensure timely and accurate movement of freight and information while providing exceptional customer service within the Ocean Import Department.
Major Duties and Responsibilities
- Operations/Industry Knowledge
- Customer Service
- Vendor Relations
- Procedure and Productivity Standards Adherence
- Accounting
- Accurate and Timely Billing
- Self Development
- Understand department process flow looking for best practices to improve operational efficiency and productivity
- Overseas communications timely responses to emails and requests (internal and external)
- Escalation of problems to Management when necessary
Qualifications :
- Bachelors degree preferred.
- Experience in Ocean Import operations will be a plus.
- Effective interpersonal skills.
- Good computer skills (Excel Word PowerPoint)
- Attention to Detail
- Fluent in English
Reporting Structure
- Ocean Import Lead Agent Supervisor and Manager
Ek Bilgiler :
Expeditors offers excellent benefits:
- Paid Vacation Holiday Sick Time
- Health Plan: Medical
- Life Insurance
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
Remote Work :
No
Employment Type :
Fulltime