AVS Team Manager, AVS

Amazon is looking for a Team Lead to manage Amazon Vendor Services (AVS) within a single or multiple Product families. Amazon Vendor Services are a suite of services designed to help Amazons most strategic vendors grow and deliver the best customer experience by working across all key retail levers (e.g. selection availability operational efficiency catalog quality and marketing).
The service is delivered primarily through AVS specialist assigned to specific vendors. Amazon has an ambitious vision for the future of this service focusing on business impact for vendors and the categories operational scalability and vendor satisfaction. As Team Lead you will be responsible to deliver impact to a group of strategic vendors through a team AVS Specialist reporting to you. Your priority will be to deliver on our commitment to help vendors improve their performance across key retail metrics ensure their satisfaction with the service and continuously improve the productivity of your team. You will work in close collaboration with Vendor Managers to understand your vendors needs and define the right goals and targets.
Finally you will be expected to contribute to continuous enhancements and innovation within the service. You should be passionate about managing and developing people highly analytical resourceful and customer focused. You need to have a proven track record of delivering results in fastpaced and dynamic business environments while managing the sometimesconflicting needs of different groups of stakeholders.


Key job responsibilities
Partner with Vendor Managers and key retail category functions to define priorities and operational goals according to vendor needs Own the relationship with the most important vendors subscribed to the AVS service (through the AVS specialist)
Manage a team of Brand Specialists owning the joint business plans for a large pool of vendors to deliver significant business impact
Audit metrics regularly to continually drive quality of vendor and employee experience across multiple subcategories
Work with the AVS specialists to drive adoption of tools and offshore processes and drive productivity within your team
Define the skills required within the team to support your vendors with specific problematics
Develop the right skillsets within the team and allocate resources to vendors Grow and develop people into a talent pool for Amazon


About the team
The team is new to the Amazon world and to AVS. Team is made up of individuals with different background. The job involves coaching and training the team into the AVS global standard.

Bachelors degree
People Manager experience
5 years of account management project or program management or buying experience
3 years of market research analyst product manager or equivalent experience
4 years of doing one of several roles: quantitative/financial analysis retail buying retail planning & allocation product/project management pricing marketing or ecommerce experience
Experience driving internal crossteam collaboration

3 years of doing one of several roles: management consulting investment banking analyst/associate or brand manager role at leading consumer packaged goods company experience
Experience in financial analysis retail buying retail planning & allocation product/project management marketing business development consulting negotiation or supply chain

Amazon is an equal opportunities employer and we value your passion to discover invent simplify and build. We welcome applications from all members of society irrespective of age sex disability sexual orientation race religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national along with an updated curriculum vitae.

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