Seasonal Learning Trainer

*RT Shift Only*

The Seasonal Learning Trainer is responsible for the execution of Behind the Smile a new Tier 1 new hire onboarding program within NACF with a focus on providing a welcoming exciting and engaging new hire experience. The Seasonal Trainer plays a key role in driving the success of the onboarding program by supporting new hires in acclimating to their roles and feeling connected to Amazon culture. The Seasonal Trainer also works with operations managers area managers production assistants and associates to constantly improves the longterm capabilities of the area to which he/she is assigned.

To succeed the Seasonal Trainer will need to communicate effectively execute tactically and collaborate across many teams levels and situations. In addition an ideal candidate for this role will possess:
Excellent communication skills
Comfortable talking in front of a group as well as oneonone with an individual
Able to give and receive feedback effectively
Can drive understanding (i.e. using visual aids able to recognize when a group or individual is lost and needs more attention)
Ability to follow up
Always meets time commitments and deadlines is goal oriented
Checks and tests for understanding
Gives insight to area managers
Proven people skills
Works hard for the success of others constantly remains customer obsessed
Demonstrates a positive can do demeanor and has fun and gains energy from working with others
Is an active listener
Is a technical expert
Demonstrated ability to consistently function at 100% of expectations
Understands upstream and downstream variances
Is able to use resources to expand knowledge and can answer tough questions


Key job responsibilities
Execute a consistent bestinclass new hire experience in a rapid and complex changing work environment
Using a handson approach engage and excite newly hired employees in a welcoming and supportive environment
Drive operational mechanisms to ensure an exceptional reliable onboarding experience
Facilitate a smooth transition from onboarding to inpath training while remaining engaged and acting as a resource for new hires
Analyze and interpret metrics to identify areas for continuous improvement
React quickly to serve as a resource for specific barriers and determining the correct steps to resolve.
Drive effective teamwork communication and collaboration across disparate
groups with competing priorities.
Support a 24/7 environment that has multiple shifts and seasonal staffing ramps to meet customer demand.
*Amazon Operations and Distribution is a 24/7 environment and shifts may change due to business needs. Full shift flexibility including holidays nights
and weekends is needed for this role

1 years of Microsoft Office products and applications experience
High school or equivalent
Work a flexible schedule/shift/work area including weekends nights and/or holidays
Can lift up to 49 pounds stand/walk during shifts lasting up to 12 hours and be able to frequently push pull squat bend and reach
Work 40 hours/week and overtime as required

A least 1 year Amazon experience
Experience facilitating training using various training modalities
Prior experience in education training human resources or recruiting
Understanding of customer fulfillment processes and flow
Willingness to participate in and support the Operational Excellence initiatives

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $21.40/hr in our lowest geographic market up to $26.40/hr in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.