Mission Chevrolet a leading car dealership in theEl Paso area is seeking a highly motivated and Customer Serviceoriented individual to join our team as a Service Dispatcher/Courier. You will be responsible for providing exceptional assistance to our clients in the service department. This is a fulltime hourly position in the auto industry with a competitive compensation of $1520 per hourbased on experience paid biweekly. This is a team role which requires excellent organizational skills attention to detail and proficiency in math computer systems and have good communication skills. They should also be able to adapt to a fastpaced environment thrive in a techsavvy environment and learn new software quickly. As a Courier you will need to plan organize lead and control the flow of service work through the service department in a professional and timely manner.
Automotive Service Dispatcher Essential Duties
Implements and maintains an effective dispatch system.
Schedules shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required.
Prioritizes and controls all comebacks to ensure proper and prompt attention.
Ensures proper repair order documentation i.e. complaint cause and correction noted on every repair order with punch time for each operation.
Reviews job status frequently logging status and reporting any change in time or cost estimates to the appropriate service advisor and/or customer.
Maintains timely and professional contact with service advisors techs and management.
Maintains an organized and uptodate repair log.
Reviews hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly.
Communicates job status with the next shift supervisor.
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.