Associate IT Developer (Zuora)

Yext (NYSE: YEXT) is the leading digital presence platform for multilocation brands with thousands of customers worldwide. With one central platform brands can seamlessly deliver consistent accurate and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a Best Place to Work globally by industry leaders such as Built In Fortune and Great Place To Work!

This role will be the primary internal system admin and support contact for Zuora Billing and will bring a solid understanding of Zuora applications as well as experience with integrating Zuora applications with other systems. You will collaborate with Product managers Zuora internal technical resources and Zuora support to drive optimal solutions and best practices. This role is fully onsite in our Hyderabad India office.

What Youll Do:

• Collaborate with stakeholders to understand project requirements and objectives related to Zuora Subscription Billing
• Provide frontline support with regard to all aspects of businessfacing applications and troubleshooting to diagnose isolate and resolve issues
• Design implement and maintain configurations and customizations of Zuora applications to meet the evolving needs of the business team
• Serve as internal SME and provide guidance on best practices using domain knowledge and prior experience
• Drive optimal solutions and demonstrate proactive initiative by identifying potential areas of improvement and proposing projects aimed at optimizing business operations
• Maintain proper system access for user roles ensuring compliance with the segregation of duties
• Responsible for the change management and release process of Zuora Billing
• Maintain uptodate knowledge of system functionality customization and integration

What You Have:

• 2 years of experience with Zuora Billing administration and configuration including 3rd party integrations in complex environments
• Experience supporting Zuora Billing modules: Customers Product Catalog Subscriptions Billing & Invoicing Payments and Taxes
• Experience working in Zuora Billing administration: User access HTML/PDF templates Custom fields Notifications/email templates data interface integrations Workflows and Reports
• Knowledge of the full billing cycle including Invoicing Invoice Templates Payment and Payment Gateway configuration. Revenue Recognition Financial Reporting and integration into the ERP system
• Understand Payment Gateways Country Specific requirements Refund Chargeback Cancellation and Network Tokenization
• Experience working in Zuora sandbox including deployment across multiple environments
• Ability to work independently with minimal guidance as well as collaboratively with crossfunctional teams

Bonus Points:

• Experience with Netsuite ERP
• Zuora Billing Certification
• Experience with Zuora Revenue a plus
• Experience working in Zuora APIs
• Experience working with Avalara or similar tax engines

Perks and Benefits

At Yext we take pride in our diverse workforce and prioritize creating an engaged and connected working environment. Our ambitious mission is to transform the enterprise with AI search and we know that to achieve that we need a global team of innovators visionary thought leaders and enthusiastic collaborators passionate about making a meaningful impact in the world and contributing to an extraordinary culture.

We believe that people do their best when they feel their best and to feel their best they must be wellinformed fuelled and rested. To ensure our employees are at their best we offer a wide range of benefits and perks including:

• PerformanceBased Compensation: We offer an attractive bonus structure and stock options for eligible positions.
• Comprehensive Leave Package: Our leave package includes Paid Time Off (PTO) Parental Leave Sick Leave Casual Leave Bereavement Leave National Holidays and Floating Holidays to ensure a healthy worklife balance.
• Health & Wellness Offerings: We provide medical insurance with 7L coverage including enhanced parental and outpatient department (OPD) coverage for you your spouse two dependent children and two parents (as applicable and subject to eligibility requirements).
• Relocation Benefits: We offer relocation assistance and an allowance to eligible candidates to help ease your transition.
• WorldClass Office & Building Amenities: Our office has a topnotch infrastructure including gaming rooms a plush pantry and breakout areas.

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Yext is committed to building an inclusive and diverse culture where every person is seen heard and valued. We believe in equal employment opportunity and welcome employees and applicants of all races colors ethnicities religions creeds national origins ancestries genetics sexes pregnancy or childbirth sexual orientations genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual) ages physical or mental disabilities citizenships marital parental and/or familial status past current or prospective service in the uniformed services or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories consistent with legal requirements. It is Yexts policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application interviewing or participating in the employee selection process please complete this form.