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Job Description
Your application will be reviewed for consideration across multiple roles within the following areas:
RBC Wealth Management Financial Services
What is the opportunity
We are seeking a Fall intern for a Technology/Developer role (including but not limited to the following: Software Developer Quant Developer Operation Analyst and Cybersecurity IT Risk Analyst and QA Automation Analyst) to join the RBC Wealth Management Team. If you are passionate to learn about IT operation and technical support please read on.
What will you do
Participate in all parts of software development lifecycle design implementation and rollout of production systems
Create and review technical design documents understand how the design will be used in the code development process and facilitate meetings to design troubleshoot and enhancements development
Monitoring email queue closely and picking up issues/requests in a timely manner
Create ServiceNow tickets and assign them to the appropriate support teams
Create and maintain knowledge documents
Engage in other tech support project as needed
Utilizing all available resources to perform issue investigation and troubleshooting e.g. documentation escalations etc.
Monitoring and improving the availability of our software solutions and data integration batch jobs.
Proactively supporting inhouse applications working with various monitoring tools
Creating and maintaining documentation for incident resolutions
Conduct manual access reviews and role recertification
Provide guidance to business and technical stakeholders on RBCs compliance standards
Engage in organization level remediation planning
Manage and conduct NonPersonal ID & Password Access Management remediation project
What do you need to succeed
Must have:
Major in computer science or an equivalent combination of education experience and training
Expert in SQL C# Java NodeJS Python and Microsoft technologies can be beneficial (school project experience counts)
Knowledge of supporting Windows and Mac operating systems
Knowledge of supporting mobile devices such as iPhones iPads and Android devices
Ability to work effectively both independently and as part of a team
Excellent problemsolving skills flexible approach to work and the ability to adapt to change
Strong written and verbal communication skills with the ability to effectively communicate with both business users and technical individuals
Nice to have:
Knowledge and experience in supporting a trade floor environment
Understanding of Active directory
Understanding of trading systems such as Bloomberg/Reuters products
Please note:
In order tobe eligible for these student positions you must either:
Bereturning backto school after the work term enddate; or
If you are not returning back to school ( graduating immediately after the work term) you must require the full work term as a mandatory component in order to graduate successfully
Whats in it for you
We thrive on the challenge to be our best progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other reaching our potential making a difference to our communities and achieving success that is mutual.
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic collaborative progressive and highperforming team
A worldclass training program in financial service
Job Skills
Additional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best effectively collaborate drive innovation and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect belonging and opportunity for all.
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Full-Time