Customer Service Assistant
Customer Service Assistant
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Job Alert
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$ 41200 - 44780
1 Vacancy
Job Description
Join Seronda Networks as a Customer Service Assistant!
About Us: At Seronda Networks we offer more than just cuttingedge solutions; we provide a thriving environment for professional growth collaboration with a passionate team and recognition of your contributions. Join us as we transform ideas into realities and build an exciting future together.
Location: Saint Louis Missouri (Onsite Must work from the office)
Working Hours: Monday to Friday
Salary Range: $41200 $44780 per year
Work Type: Inperson (strictly onsite)
We are seeking a dedicated and enthusiastic Customer Service Assistant to join our dynamic team. In this role you will be the face of our company responsible for providing exceptional service to our customers. Your primary goal will be to ensure that customer inquiries and concerns are addressed in a timely and effective manner thus enhancing customer satisfaction and retention.
Responsibilities:
- Respond promptly and effectively to customer inquiries via phone email and chat.
- Process customer orders and ensure accurate order fulfillment.
- Provide detailed product information and recommendations to customers.
- Resolve customer complaints and issues in a professional manner.
- Maintain accurate records of customer interactions and transactions.
- Develop and implement strategies to improve customer experience and satisfaction.
Qualifications:
- High school diploma or equivalent; additional education in customer service is a plus.
- Proven experience in a customer service role or similar position.
- Excellent verbal and written communication skills.
- Strong problemsolving skills and ability to think critically.
- Ability to work well in a teamoriented environment.
- Proficient in using customer service software and Microsoft Office Suite.
Benefits:
- Competitive salary with opportunities for growth.
- Comprehensive health dental and vision insurance plans.
- 401(k) retirement savings plan with employer match.
- Paid time off and holidays.
- Professional development and ongoing training opportunities.
- Supportive and inclusive work environment.
If youre ready to be the welcoming face of Seronda Networks and provide exceptional service apply now to join our team as a Customer Service Assistant!
Seronda Networks is an equal opportunity employer committed to diversity and inclusion.
Note Oncampus work in Saint Louis Missouri
Employment Type
Full-Time
