OPO Donor Family Advocate 1 (H)
OPO Donor Family Advocate 1 (H)
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Job Description
Current Employees:
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The Life Alliance Organ Recovery Agency at the University of Miami/UHealth is currently seeking a full time OPO Donor Family Advocate. The Organ Procurement (OPO) Donor Family Advocate provides hospital onsite response in person to advocate for donation and support families through the organ and tissue donation process. This position has the highest impact upon consent while engaging families face to face to ensure the highest level of care and maximize the gift of life during an extremely sensitive time. The OPO Donor Family Advocate interfaces with hospital staff to assess and influence case progression. This position supports and educates the potential donors legal nextofkin (NOK) regarding donation options. The OPO Donor Family Advocate conducts discussion of authorization by donor designation (i.e. firstperson authorization via the donor registry when applicable) or requests authorization for donation from legal NOK. This position assists with Hospital Development strategies and activities to improve the donation process.
CORE JOB FUNCTIONS
Immediately responds in person to referral notifications rapid onsite identification and clinical/social evaluation of potential donors and participates in the discussion of authorization by donor designation (when applicable) or request for authorization for donation from legal next of kin in all Donor Service Area Hospitals within the confines of: Dade Monroe Broward Collier Palm Beach St. Lucie counties and the Commonwealth of the Bahamas. (Over 90 hospitals).
Works in strong collaboration with hospital staff LAORA Resource Triage Coordinator (TC) AdministratoronCall (AOC) and clinical staff to evaluate and determine the best time to discuss the opportunity for donation with potential donor families.
Responsible for educating potential donor nextofkin (NOK) about donation options the status of donor designation or requesting authorization for donation from legal NOK.
Conducts a Uniform Donor Risk Assessment Interview (UDRAI) with the appropriate surrogate of the potential organ donor working closely with the donor family and LAORA clinical staff to complete accurate answers to UDRAI.
Completes accurate and timely documentation of donorrelated activities in computerized confidential donor record and forms according to established policies and procedures.
Participates in notification of and interaction with administrator oncall triage coordinator and hospital development as appropriate and according to established policies and procedures.
Ensures strong collaboration with the Clinical Community Aftercare and Hospital Development departments to ensure the maximization of organ and tissue donation opportunities.
Works closely with Hospital Development to ensure a cohesive approach to hospital interactions. Refers donor families to LAORAs Aftercare Program following the donation case completion.
Serves as family support resource for Organ Donation Services Hospital Development Department donor hospitals and donation partners including providing education and training.
Assists with responses to entire LAORA service area to perform job functions via personal automobile.
Attends and participates in conference calls and organizational meetings as directed.
Successfully completes Dual Advocacy training and implements techniques.
Participates in annual or biennial approach training and implements updated techniques.
Maintains confidentiality of donor and recipient information according to established policies and procedures.
Interacts with other DFA DMC TC AOC and HD roles for information exchange regarding case activity and management.
Interacts with After Care Coordinators to provide information regarding family/donor specifics as appropriate.
Submits research for professional meetings and publications regarding family support activities as appropriate.
Stays current in transplant related trends through pursuit of educational opportunities and participation in national organizations (UNOS AOPO NATCO etc.).
Participates in continuous quality improvement and/or research projects Adheres to University and unitlevel policies and procedures and safeguards University assets.
Use of personal vehicle required with mileage reimbursement.
CORE QUALIFICATIONS
Education:
Bachelors degree in relevant field
Certification and Licensing:
CPTC Credential as RN CRT Foreign MD EMT or Paramedic preferred.
Experience:
Minimum 2 year of relevant experience
Knowledge Skills and Attitudes:
Ability to recognize analyze and solve a variety of problems.
Ability to exercise sound judgment in making critical decisions.
Ability to communicate effectively in both oral and written form.
Ability to handle difficult and stressful situations with professional composure.
Ability to maintain effective interpersonal relationships.
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The University of Miami offers competitive salaries and a comprehensive benefits package including medical dental tuition remission and more.
UHealthUniversity of Miami Health System South Floridas only universitybased health system provides leadingedge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center we are proud to serve South Florida Latin America and the Caribbean. Our physicians represent more than 100 specialties and subspecialties and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching research and patient care. Were the challenge youve been looking for.
The University of Miami is an Equal Opportunity Employer Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full timeEmployee Type:
StaffPay Grade:
H8Employment Type
Full-Time
