Spa Pool Attendant - Silver Legacy (Reno)
Spa Pool Attendant - Silver Legacy (Reno)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Starting at$14.50!
JOB SUMMARY
The Health Spa Attendant provides operational support and hosts guided tours of the Spa anticipating guests needs and inquiries and education to guests and team members.
ESSENTIAL DUITIES AND RESPONSIBILITIES (May include but is not limited to the following)
- Assist guests in the correct use of all facilities including sauna steam room and fitness equipment
- Assist guests regarding hotel facilities in an informative and helpful way
- Learn the names and personally recognize our regular guests and members
- Ensure the smooth operation of the Spa and complete all shift duties
- Respond to inquiries providing complete details of all spa salon and fitness aspects
- Ensure individualized guest service through acknowledging and responding to guests needs and expectations
- If applicable complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved) and followup on issues as needed (if computer access is not available give information to admin support)
- Perform all duties while maintaining the guests comfort
- Responsible for the cleanliness of lockers hallways artwork fixtures treatment rooms offices consultation rooms steam and sauna facilities stairwells bathrooms and service closets
- Assist with any situation that impacts the guest experience
- Remove trash from work areas to the loading dock/dumpster and remove trash and linen from cleaning carts
- Maintain linen inventory and report any linen shortages or other discrepancies to the appropriate manager or supervisor
- Ensure stocking of all spa amenities and toiletries
- Move store and stock furniture supplies and equipment
- Distribute linen to designated areas in the Spa in accordance with established levels in each area
- Communicate usage totals problems and concerns to appropriate manager
- Always maintain a clean hygienic and neat work environment ensuring all equipment is in safe working order
- Maintain alertness and observe safety standards to ensure guests and team members safety
- Maintain a thorough knowledge of current guest services activities dining options shops local attractions and historical information regarding THE ROW and the surrounding area to answer any questions guests may have
- Exemplify our core values family style service our mission and vision
- Exemplify our DEI (diversity equity inclusion) culture
- Perform other jobrelated duties as assigned
KNOWLEDGE SKILLS AND ABILITIES
- Strong verbal communication skills
- High School diploma or equivalent
PHYSICAL DEMANDS AND WORK ENVIRONMENT (May be required in order to perform the essential functions of the position)
- Ability to stand for long periods of time
- Seldom lifting of up to 20 lbs.
- Frequent pushing pulling and bending
- Work area is subject to variable temperatures
GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values service standards and family style service.
PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence have excellent communication skills and observation skills and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off nights weekends holidays and overtime as needed.
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
Caesars Entertainment will engage in an interactive process and make reasonable accommodations as required by law for individuals with disabilities or to accommodate pregnancy pregnancyrelated conditions or where a conflict exists between the position and individuals religious beliefs or practices.
As a part of the new hire process candidates will be required to complete a background check postoffer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race color national origin sex age over 40 religion disability sexual orientation gender identity or expression veteran status marital status or any other characteristic protected by law.
Employment Type
Full-Time
