Case Manager - Veteran and Supportive Services Durango
Case Manager - Veteran and Supportive Services Durango
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Job Description
WHO WE ARE
Volunteers of America Colorado is a nonprofit faithbased organization dedicated to helping those inneed transform their lives. Through more than 50 distinct human service programs Volunteers of America changes the lives of more than 140000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters hunger and nutrition services and many other community support programs. Our work touches the mind body heart and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities.
PROGRAM
This position is for the Back Home SSVF (Supportive Services for Veteran Families) program which is a Rapid Rehousing program that utilizes a 90day model to find and stabilize housing for veterans experiencing homelessness or at risk of homelessness. Primarily focusing on housing case management but also offering wraparound case management services assisting to connect veterans to Public Benefits VA benefits Health referrals and financial health referrals. To remove or not!
JOB SUMMARY
The Case Manager directs and facilitates the delivery of appropriate support services for participant households as indicated by relevant service modalities. Job duties include conducting needsbased and program eligibility assessments engaging in community outreach providing case management services and programwide service coordination. Case Manager is charged with making demonstrable progress towards obtaining and applying knowledge and experience in fieldrelevant best practices and standards.
Signing Bonus: $1500
Bonus Compensation Information:
*1500.00 total sign on bonus:
750.00 is paid on first payroll check
750.00 is paid out at 6 months of service
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provides case management services to Program Clients.
- Responsible for identifying and serving the unique needs of participant households participating in Volunteers of America programs; uses screening and assessment tools to ensure completion of needsbased screenings.
- Responsible for understanding and implementing the assigned program according to program funder and Volunteers of America standards and expectations.
- Conducts communitywide outreach to identify eligible participant households presenting with substantial barriers to housing stability.
- Provides group educational and other activities for current or prospective program clients as assigned.
- Supports team members by serving as a resource for analyzing and solving problems and staying abreast of current issues and theories within the field.
- Attends orientations trainings education programs staff meetings community meetings conferences and workshops as requested and applicable to meet the needs of the position.
- May provide training and mentorship to team members and community stakeholders regarding best practices in relevant service models and practices.
- Promptly and clearly documents all client interactions along with required eligibility and demographic information using designated data bases.
- Performs duties in a professional manner by maintaining the confidentially of all information and by participating effectively within and across teams.
- Participates in professional development activities to promote the development of knowledge and experience in fieldrelevant best practices and standards and makes demonstrable progress towards working in accordance with these practices and standards.
- Performs all other duties as assigned.
COMPETENCIES
- Models core culture attributes of VOACO that include AIRS (Accountability Integrity Respect and Service).
- Models and VOACOs three strategical critical virtues of HHS (Hungry Humble People Smart).
SUPERVISORY RESPONSIBILITIES
N/A
MINIMUM QUALIFICATIONS OF POSITION
- Bachelors degree in human services social work or a closely related field or related experience.
- One year of direct experience in the provision of human services.
- Must possess a Colorado drivers license and statemandated automobile insurance.
- Must possess a personal vehicle that may be used for workrelated travel (reimbursement for mileage is available).
- Must complete agency and program credentialing within 12 weeks of hire and maintain credentialing standards thereafter.
PREFERRED QUALIFICATIONS OF POSITION
- SOAR (SSI/SSDI Outreach Access and Recovery) Certification
KNOWLEDGE AND SKILLS
- Knowledge and skill in the application of Harm Reduction Critical Time Intervention Motivational Interviewing Trauma Informed Care and Housing First Principles.
- Ability to respectfully and professionally serve individuals hailing from diverse backgrounds cultures ideologies and religions.
- Ability to work and thrive within a diverse multicultural team environment.
- Ability to take initiative and work independently.
- Ability to communicate effectively verbally and in writing.
- Ability to apply appropriate selfcare in the face of often difficult and/or traumatic situations which commonly present while working with persons in need of services.
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
- Travel throughout the programs service area is required on a regular basis.
- Must be able to work in diverse environments such as homeless shelters service facilities streets offices and all other locations as necessary to fulfill program objectives.
- Bending Climbing Stooping Kneeling Reaching Crouching Squatting Lifting (30 to 50 pounds) Balancing Standing Sitting Hand/Foot motions Walking Seeing (Close and distant vision Detect Determine Perceive Identify Recognize Judge Observe Inspect Assess Estimate) Depth Perception Hearing/Listening Speaking/Shouting (Communicate Discern Convey Express Exchange) Use of Hands/Fingers (Grasping Holding Touching) Thinking Calculating Memory/Recall Exposure to Indoor and Outdoor environments
POSITION TYPE AND EXPECTED HOURS OF WORK
- FullTime
- Work hours may vary but comprise a 40hour workweek with occasional overtime requirements.
- Potential for hybrid work.
Position Type
- Full time
Position Salary Range
- $22.00 $24.00
Starting Pay
- Based on experience
BENEFITs (eligibility is based on job type/status)
Vacation Time
Separate Sick Time
Paid Holidays
Floating Holidays
Personal Days
Volunteer/Wellness Day
Tuition Assistance
Pension Plan
403b Retirement Plan with Agency Match
Health Dental Vision Pet Insurances
Life Insurance
Accident Insurance
Employee Assistance/Work Life Balance Program
Employee Discount Program
LifeLock with Norton
Public Service Loan Forgiveness
Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role please contact to begin the Interactive Process.
Volunteers of America is an EEO Employer
POSTING WILL REMAIN OPEN UNTIL FILLED
VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE
VETERANS ARE STRONGLY ENCOURAGED TO APPLY
Required Experience:
Manager
Employment Type
Full Time
