Associate Programmer Analyst (Hybrid)
Associate Programmer Analyst (Hybrid)
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Job Description
At Broadridge weve built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career while helping others along the way come join the Broadridge team.
Broadridge is currently seeking a Associate Programmer Analyst. This role is a thrilling opportunity to join our burgeoning team dedicated to enhancing our Impact Product. Are you eager to join a creative dynamic team where you can significantly impact We are eager to see how you can contribute to our rapidly growing team. The Associate Programmer Analyst provide Level II support for the application support business conversion projects resolve functional issues and triage application problems to the applications development or system support functions.
We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid which means youll be assigned to a Broadridge officeandgiven the flexibility to work from home.
Responsibilities:
Review and Analyze Technical Design Documents use the review process to train and share the product domain knowledge with less experienced team members.
Conducts an indepth analysis of Service Requests raised by internal/external clients to determine the appropriate course of action
Assists Client Services/Conversions/Help Desk in meeting the client needs by providing review of information relating to impact processing
Troubleshoots realtime Test/Production issues to ensure a smooth running of the impact application within the prescribed productivity time frame
Document new/changed operational procedures associated with development/maintenance projects
Responsible for supporting the testing of enhancements and fixes and assist functional testing groups who ensure that the programs are functioning correctly and the enhancements function in accordance with the enhancement specifications
Recommend solutions and identifies required program corrections that resolve issues that clients have in conducting their daytoday business.
Ensure that the static data/configuration/setups are accurate in all client regions to minimize functional service requests.
Participates in peer review processes to ensure the quality of issues turned over to application development/systems support groups is maintained within prescribed quality control standards.
Diagnose and remediate (where authorized) all production and test service requests assigned to the group.
Attending the morning batch issues meetings to review all the impact end of day issues from the prior night
Attend the internal and external project status meetings to represent all impact issues and provide status on all unresolved remedies to management and the clients (upon request)
Contributes towards enterprisewide metrics collection and participate in action plans.
Develops and document workarounds for functional issues that client have in test / production environments.
Assist the operations support group and the service bureau personnel in resolving and executing daily operational tasks.
Executes Critical Operational Tasks and Business Conversions from a Technical Support perspective
Qualifications:
Bachelors/Masters or equivalent degree
Minimum 03 years of experience as software developer on Broadridge Impact Product
AS400 experience (preferred)
03 years of experience in iSeries related technologies
IBM iSeries technologies RPG/400 DB2/400 CL/400 Programming ILE Concepts CLLE RPGLE SQLRPGLE SQL ROBOT SDA ALDON NDM/FTP/SFTP MQ (preferred)
Analytical Skills
Communication Skills
Leadership Skills
MS Office
Preferably Impact US Fixed Income Product
Highly recommended:
Mathematical aspects of bond pricing and trading; Securitized Assets; Mortgagebacked securities; Money Market Instruments
Fixed income backoffice Operations/Clearance Operations
#LIMJ1
We are dedicated to fostering a collaborative engaging and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe understood and valued and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.
US applicants: Clickhereto view the EEOC Know Your Rights poster.
Disability Assistance
We recognize that ensuring our longterm success means creating an environment where everyone is welcome where everyones strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race color religion sex (including sexual orientation gender identity or expression and pregnancy) marital status national origin ethnic origin age disability genetic information military or veteran status and other protected characteristics protected by applicable federal state or local laws.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process please contact us ator by sending an email to.
Required Experience:
IC
Employment Type
Full-Time
