Case Manager (Bilingual in Korean/English Speaking) - Queens North Case Management
Case Manager (Bilingual in Korean/English Speaking) - Queens North Case Management
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$ 54000 - 56400
1 Vacancy
Job Description
Position Summary: Assesses clients needs and eligibility for inhome services entitlements and benefits and manages ongoing case work and care plan management.
Principal Responsibilities:
- Conduct intakesand screen clients with presenting problems if required.
- Provide accurate and appropriate information on benefits entitlements programs and case assistance and assist in accessing services including referral counseling clients and advocating and intervening with other agencies on behalf of clients.
- Apply and recertify clients for entitlements and benefits.
- Arrange for the provision of services.
- Use language that expresses respect patience and understanding when communicating with clients families and collaterals.
- Fully utilize the programs data system to maintain complete and accurate case notes monitor reassessment client data and contacts service delivery and financial information.
- Prepare and maintain required documentation in case file.
- Compile statistics prepare reports and other documentationand disseminate information when necessary
- Actively participate in supervision and staff meetings.
- Exchange information in a timely manner.
- Complete work assignments thoroughly accurately and within organizational time frames.
- Assess clients social emotional and environmental status in their home hospital or institutional setting.
- Develop implement and follow up on a care plan for clients.
- Provide continuing contact with clients.
- Provide supportive counseling.
- Supervise social work students as needed.
- Arrange for translation services as needed for clients.
- Perform other duties as needed or requested.
- Supports organizations mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationship with coworkers.
- Adheres to the organizations policy in regards to absenteeism and appearance
Salary Range: $54000 $56400 per year commensurate with experience.
Job Competencies & Minimum Qualifications:
- Bachelors Degree required
- Must be able to speak fluently in Korean & English
- One year related experience and/or training
- Working knowledge of Microsoft Office Suite and other technology
- Excellent communication and listening skills
- Excellent customer service skills with a focus on treating clients with respect and dignity
- Able to multitask and work independently with a great attention to detail
Working Conditions/Physical Demand
- Business office environment with phone and computer use; travel via public transportation. This position may have the ability to work from home 23 times per week.
Required Experience:
Manager
Employment Type
Full-Time
