Senior Director, Finance Operations Delivery
Senior Director, Finance Operations Delivery
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Salary Not Disclosed
1 Vacancy
Job Description
We are looking for an experienced leader of Finance Shared Services at scale ideally in a Fortune 500 environment leveraging third party offshoring. This is a highimpact opportunity with significant visibility across the Finance executive leadership team and stakeholders across the Nike enterprise.
WHO YOULL WORK WITH
You will directly report to the VP of Finance Operations & Transformation and partner closely with the Executive Finance Leadership Team (EFLT) and their subfunctional leaders as well as key crossfunctional stakeholders (e.g. business leaders Human Resources Technology Procurement Legal Global Process Owners (GPOs) among many others). You will also govern and partner with our Managed Services Provider (MSP) and any related consulting engagements.
WHO WE ARE LOOKING FOR
Nike is a growth company that is transforming the consumer landscape across sports fitness health and wellness. This growth and complexity require our Finance Function to keep pace and scale with Nikes rate of change. Our Finance Leadership team is seeking a seasoned leader to drive our Finance Shared Services Operations team consisting of both onshore and offshore employees across RecordtoReport (R2R) PurchasetoPay (P2P) and OrdertoCash (O2C). This role will oversee the daytoday operations of these three core finance processes maintain a strong relationship with our MSP and teammates govern outcomes and performance and deliver continuous improvement of our processes.
Bachelors Degree in Finance or Accounting or a related business field or an equivalent combination of education experience or training.
15 years of experience with Finance Accounting and/or Transformational capabilities inclusive of 3 years experience in leading Finance Shared Services Operations including:
Prior experience establishing and/or managing a largescale relationship with an MSP
Established and ran governance for Functional or Enterprisewide programs
Firsthand knowledge of risks and issues that impact Shared Delivery and an MSP relationship
Deep understanding of impact to Enterprise Value as SLAs and KPIs are adjusted
Understanding of ways of working between GPOs Functional Leaders and MSP
Finance expertise inclusive of processes and accounting policies GAAP and statutory accounting principles.
Build strong internal and external networks with a diverse set of stakeholders peers and partners to deliver Enterprise priorities.
Strong people management skills and leadership experience.
Experience in managing a third party managed service provider governing service levels and a sound understanding of risks and issues that impact global service delivery and operations.
Experience in ongoing process optimization and continuous improvement; driving better outcomes leveraging continuous excellence methodologies.
Proven ability and track record of translating broad goals into achievable steps and is customer focused and goal driven. Solves complex crossfunctional challenges and issues efficiently and effectively.
WHAT YOULL WORK ON
Responsible for daily operations of Finance Shared Services (R2R P2P and O2C) across the globe and for both Nike and Converse
Run weekly/monthly/quarterly governance process to ensure accurate and timely service delivery in accordance with Service Level Agreements (SLAs)
Foster strong relationships and own communication channels with key business stakeholders Nike Finance Functions Finance Shared Services Organization and MSP; promote transparency and open lines of communication
Coordinate process optimization opportunities identified by Global Process Owners (GPOs) that require service transformation from MSP
Responsible for implementing continuous excellence practices required to optimize Shared Delivery (SLAs Key Performance Indicators reporting billing and chargeback disciplines etc.)
Review and report out on SLAs and KPIs on a regular basis to ensure contract requirements are being met
Manage exceptionbased problem resolution guidance and escalation
Own the strategy and actions required to ensure a successful partnership aligned culture and common talent practices
Coordinate systems access for MSP and partner with Nike Technology to resolve data and technology incidents impacting service levels
We offer a number of accommodations to complete our interview process including screen readers sign language interpreters accessible and single location for inperson interviews closed captioning and other reasonable modifications as needed. If you discover as you navigate our application process that you need assistance or an accommodation due to a disability please complete the Candidate Accommodation Request Form.
Required Experience:
Exec
Employment Type
Full-Time
